Reliability Operations Engineer
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A company is looking for a Reliability Operations Engineer in Mexico.
Key Responsibilities
Lead incident investigations and provide timely updates during daytime hours
Respond to Tier 1 escalations using established runbooks and escalate to Tier 3 as needed
Update operational documentation and runbooks based on new issues and feedback
Required Qualifications
2-4 years of experience in Reliability Operations, Site Reliability Engineering, or related fields
Hands-on experience with operational environments supporting distributed or cloud-based systems
Proficiency with Linux and ability to perform basic diagnostics
Familiarity with observability tools like Grafana/Prometheus and cloud platforms, preferably GCP
Experience with incident response workflows and participation in on-call rotations