Medical Office Receptionist

Overview:SpineSearch is partnering with a growing orthopedic spine group to identify a professional and detail-oriented Medical Office Receptionist to join their team. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about delivering excellent patient service. The position is primarily based on the Upper East Side, with occasional coverage (approximately 4 days per month) in the Scarsdale office.Key Responsibilities:Greet and check in/check out patients in a courteous and efficient mannerAnswer and manage high-volume phone calls, voicemails, and appointment schedulingVerify and update patient demographics and insurance informationPerform light triaging and route patient inquiries appropriatelyCollect co-pays and maintain accurate financial recordsScan, upload, and organize patient documentation within the EMR systemCoordinate with physicians, providers, and clinical staff to ensure smooth patient flowMaintain a clean, organized, and professional front desk environmentQualifications:Prior experience in a medical office or healthcare setting preferredStrong multitasking skills with the ability to work in a busy practiceExcellent communication and interpersonal skillsFamiliarity with EMR systemsProficiency in Microsoft Office and basic computer skillsReliable transportation for travel to Scarsdale office as needed