Concession Store Manager - Macy's Westfield Old Orchard, IL

Position Title: Concession Manager Store Location: Macy's Westfield Old Orchard Reporting To: Regional Director OUR BRAND RODD & GUNN - New Zealand is one of the fastest growing Men’s Clothing brands in USA, UK, Canada, France, Belgium, Denmark, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 280 wholesale doors. Since 2019, we have built and maintained a successful wholesale partnership with Bloomingdales, launching a new chapter in our global expansion. At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft. Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand. We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favorite for years and generations to come. POSITION OVERVIEW We are looking for a Concession Store Manager with a wealth of passion, energy, drive and experience in the fashion industry to lead our location inside Macy's Westfield Old Orchard. In your new role you be the face of the brand converting lookers into buyers and maximizing the sales results, while assisting in managing day to day operations and visual merchandising standards. Above all your job is to build customer relationships and ensure they choose you! As Concession Manager, your responsibilities include: Overseeing and driving your store sales achievements, wage costs and profitability Raising performance and meeting targets and KPIs as a motivated and results driven leader Driving and modelling exceptional customer service and experience Coaching, mentoring, and developing high performing team Recruitment, performance management and team development Business development and execution of retail operations Driving and modelling exceptional visual merchandising standards and merchant decisions. SUCCESSFUL CANDIDATES WILL OWN THE FOLLOWING QUALITIES. Direct customer-facing sales experience (+5 yrs) with proven sales results and accomplishments Store Manager Experience (+ 3yrs) Be a genuine, outgoing, energetic, and warm relationship builder Have a strong work ethic, at Rodd & Gunn we are "doers"! Love working in and collaborating with a team Belief in Brand Core Values Exceptional Leadership skills Has a passion for the customer relationship and maintaining this through ongoing clientele. This experience is part of who we are, and our goal to build a genuine friendship with every customer. WHAT YOU WILL RECEIVE Be part of an amazing team culture that values collaboration, support, and positive energy. Build a genuine career path with room to grow—locally and globally—driven by our exciting international expansion. Receive full training and ongoing support, including guidance from our Regional Director and access to an online learning platform. Enjoy a competitive base salary, along with a generous bonus structure and a comprehensive benefits package. Take advantage of exclusive employee purchasing privileges and staff discounts on our full product range. At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values - Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business. Job Type: Full-time Benefits: Paid time off Employee discount 401(k) Health, dental and vision insurance Job Type: Full-time Pay: $28.00 - $29.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Fashion retail: 3 years (Required) Work Location: In person