Senior Instructional Designer

A company is looking for a Senior Instructional Designer, Customer Education. Key Responsibilities Design and develop educational content and courses for Harvey Academy, including e-learning modules and instructional videos Produce high-quality instructional videos and collaborate with the Video Content Creator for consistency in educational materials Analyze learner feedback and content analytics to refine courses and improve the overall learner experience Required Qualifications 5+ years of experience in instructional design or educational content development for technical SaaS products Proven experience in video production, including scripting, filming, and editing educational content Deep familiarity with adult learning theories and instructional design frameworks Hands-on experience with LMS platforms and e-learning authoring tools Bonus: A degree in Instructional Design, Educational Technology, or a related field