Program Operations Coordinator

NextGen Contracting LLC is a fast-growing sales and marketing firm specializing in telecommunications and home connectivity solutions across Western New York and multiple expanding markets. We support national brands by delivering high-quality field sales, customer engagement, and program operations services. Our team values collaboration, innovation, and operational excellence, and we strive to create meaningful impact through the work we do each day.About the RoleWe are seeking a highly organized and detail-driven Program Operations Coordinator to support onboarding, scheduling, logistics, and commission processing across our national sales and marketing programs. This role is essential in ensuring our sales agents, partners, and internal teams receive the operational support needed for successful program execution.ResponsibilitiesManage onboarding steps for new sales agents, including credentialing and system accessMaintain onboarding trackers, rosters, and status updatesProvide weekly and daily program updates and assist with scheduling needsSupport documentation, compliance records, and partner communicationsCoordinate shipping, tracking, and inventory of tablets, materials, and program assetsAssist with returns, replacements, and equipment lifecycle managementSupport weekly payroll and commission file preparationValidate sales activity and identify discrepancies prior to payroll deadlinesAssist with market launches, special projects, and process improvementsMaintain spreadsheets, reports, and internal dashboardsQualifications2–4 years of experience in administrative operations, HR coordination, sales operations, or program supportStrong organizational and multitasking skills with excellent attention to detailClear written and verbal communication skillsAbility to work independently and manage competing prioritiesProficiency in Excel/Google SheetsExperience in fast-paced, high-volume environments is a plusKey TraitsReliable and responsiveProcess-driven with strong follow-throughComfortable managing multiple workflowsProblem-solver with a supportive mindsetAble to maintain confidentiality with sensitive informationWhy Join NextGenOpportunity to support national sales and marketing programsFast-growing company with room for advancementCollaborative, energetic leadership teamA role where organization and precision directly drive successJ-18808-Ljbffr