Customer Relationship Development

Job Title: Customer Relationship Development (CRD) – Transportation BrokerageLocation: Grapevine, TXEmployment Type: Full-TimeIndustry: Logistics / TransportationExperience Required: 5+ YearsAbout the Opportunity:We are seeking an experienced Customer Relationship Development to join a growing transportation brokerage team in Grapevine, TX. This role is ideal for a transportation professional who understands freight brokerage, customer development, account management, and operational execution.The CRD will play a key role in growing customer relationships, developing new freight opportunities, and delivering transportation solutions across domestic freight markets. This position combines sales, account management, and freight operations, making it a strong fit for professionals with brokerage experience who enjoy building relationships and driving business growth.Key Responsibilities:Develop new customer opportunities and generate profitable freight businessManage and grow an active portfolio of transportation accountsBuild long-term relationships with shippers and logistics decision-makersIdentify opportunities to expand existing customer relationshipsSupport transportation solutions including:Full Truckload (FTL)Dry VanReeferDrayageIntermodalSpecialized FreightDevelop pricing strategies and negotiate profitable transportation solutionsCollaborate with operations and carrier teams to ensure successful executionResolve customer issues and provide proactive communicationMaintain accurate CRM activity, account information, and pipeline reportingUtilize TMS platforms and transportation technology toolsRequirements:5+ years of experience in freight brokerage, transportation sales, or account managementStrong background within a non-asset freight brokerage environment preferredKnowledge of freight pricing, transportation execution, and carrier coordinationExperience with FTL, Dry Van, Reefer, Specialized Freight, or Multimodal transportationStrong sales, negotiation, and relationship-building skillsAbility to manage customer accounts in a fast-paced logistics environmentExperience using TMS systems and CRM platformsExcellent communication, organization, and problem-solving skillsPreferred Background:Freight brokerage sales professionalsAccount managers with brokerage operations experienceTransportation professionals with customer and carrier relationship experienceCandidates with asset-based transportation exposure are a plusCompensation & Benefits:$60,000 – $125,000 annual compensation rangeFull-time opportunity with career growth potentialOpportunity to join a growing transportation organizationCollaborative team environment with strong operational support