Business Intelligence Analyst 3 / Senior BI Analyst

Job SummaryThe Enterprise BI & Analytics Team is the central hub of analytics at WebstaurantStore. We transform billions of data points across marketing, supply chain, and customer experience into trusted data and into actionable insights. Leveraging a modern data stack and innovative DataOps practices, the team enables smarter decisions, scalable growth, and new opportunities. Senior Business Intelligence Analysts partner with Stakeholder teams, analysts, and engineers to deliver highly visible and highly impactful BI solutions and Data Products to the business. We're looking for a high-powered analyst who can step into a wide variety of data and analytics projects across the business. In this role, you may work on projects relating to customer insights, finance, operations, marketing, and more. Through analysis, Senior Business Intelligence Analysts will suggest creative insights that bring solutions to life across the business.ResponsibilitiesSenior Business Intelligence Analysts (SBIAs) are trusted partners to stakeholder teams and development teams alike. They work hard to develop a deep understanding of our key stakeholders to drive business value. SBIAs build BI solutions that improve decision making, operational effectiveness, and financial outcomes. As focus areas for 2026, the Enterprise BI & Analytics Team is deploying new Data Governance and Data Quality programs; experience in this area is a bonus but not required.Senior Business Intelligence Analysts are catalysts for delivering business value.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Drive Stakeholder and Team Success:Lead initiatives in support of team goalsDesire to train and collaborate with junior team membersAct as Stakeholder business partner for intermediate or long-term business goalsProvide nuanced and effective communicationPoint of Escalation for stakeholder concernsStakeholder Communications & Relationship Building:Develops strong relationships with business units and become an advocate for the businessDefines reporting requirements, issues, needs, and deadlines and communicate needs to BIA teams to partner on solutionsActs as a liaison between business units, analysts, and engineersAsks appropriate leading and clarifying questions, delivers on promisesCapable of serving as Subject Matter Expert in a variety of circumstancesAdvanced Analysis ProjectsWork on high-priority ad-hoc analysis requests from leadership and across business unitsIntegrate statistical analysis into deliveriesProvide proactive insights to guide business decisionsPower BI Report & SQL Query Creation:Assists stakeholders with advanced level SQL and DAX questions and issuesHandles reporting needs accurately and efficientlyProposes and builds solutions that will drive business valueShares best practices with team members and business unitsPerforms reporting audits and optimizations for the teamEffectively performs internal testing and coordinates stakeholder UATProactively contributes to complex, multi-quarter BI projectsMaintain Team Documentation:Collects and stores reporting information related to requests from business unitsAssists with the creation of training and documentation materials for business unitsPromote internal team standards for projects and reportsPhysical RequirementsWork is performed while sitting/standing and interfacing with a personal computer.Requires the ability to communicate effectively using speech, vision, and hearing.Requires the regular use of hands for simple grasping and fine manipulations.Requires occasional bending, squatting, crawling, climbing, and reaching.Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.Remote Work QualificationsAccess to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.Access to a home router and modem.A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.The desire and ability to work and communicate with other team members via chat, webcam, etc.Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.ExperienceBachelor’s degree in a related field, or equivalent combination of education and experience (preferred degrees: Mathematics, Statistics, Analytics, Finance, Accounting)5+ years of professional experience in Business Intelligence, Data Analytics or equivalent field5+ years of experience working in ecommerce reporting and analytics3+ years of experience working with a cloud data warehouse1+ years of experience working with SnowflakeGreat but not required: brick-and-mortar store analysis experienceGreat but not required: experience with data quality and data governance initiatives Great but not required: Experience with statistical tools like SASS, SPSS, StataGreat but not required: Experience with data science tools, like JupyterEducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & SkillsAdvanced level SQL query writingAdvanced experience in ExcelKnowledgeable with data visualization tools Power BI, Looker, Tableau, etc.Ability to perform executive level analysis at a fast paceCompletes causal and correlative analysis to explain scenarios across the businessPerforms deep dives on ad hoc business questionsExperience with incorporating advanced math and statistics into analysis summaries (ratios, linear regression, difference-in-difference)Ability to understand the strategic value of stakeholder projects and propose creative solutionsAbility to develop and maintain long-term productive relationships with stakeholders and developersAbility to independently lead delivery of stakeholder initiatives and interact with diverse personalities and roles within the organizationProficiency with MS Office required (Outlook, Word, Excel, PowerPoint)Strong attention to detailStrong analytical and problem-solving skills requiredStrong verbal and written communication skills; ability to explain technical and complex concepts clearlyDemonstrated ability to manage multiple assignments and deadlines in a fast-paced environmentAbility to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligenceCustomer service-oriented attitude with a demonstrated desire to exceed expectationsGreat but not required: Intermediate to advanced level DAXCompany OverviewThe foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.BenefitsMedicalVisionDentalPTOPaid Maternity LeavePaid Parental LeaveLife InsuranceDisabilityDependent Care FSA401(k) matchingEmployee Assistance ProgramWellness IncentivesCompany DiscountsAT&T & Verizon DiscountBonus OpportunitiesAccident InsuranceCritical Illness InsuranceAdoption AssistanceAvailable at HQ Locations OnlyOn-Site Fitness CentersDog-friendly Offices