Travel Operations Coordinator (Nigeria)

We are seeking an experienced Travel Coordinator to manage client travel arrangements using GDS systems. The ideal candidate will have customer support experience, strong communication skills, and the ability to deliver exceptional service while working independently. This role involves coordinating reservations, managing client communications, and ensuring seamless travel experiences.Core TasksSearch, price, book, and issue tickets for client travel services using GDS toolsCoordinate air, hotel, and car reservations for international client travelMonitor and manage urgent client communication via email and phoneEnsure accurate and timely completion of reservations while meeting travelers' needsDeliver support and exceptional customer service throughout the booking processKeep clients informed about all necessary travel communication as neededAssist with other administrative tasks and special projects as neededMust Haves3+ years experience in a customer support or similar role (preferably Travel Agency related)Experience using Sabre (or similar GDS systems) preferably in a luxury travel settingExperience managing client communications with professionalism via phone and emailStrong written and verbal English communication skillsExceptional attention to detail, organization, and time management skillsProficient with Google Sheets for data entry / tracking and basic analysisAbility to work independently and under pressure #J-18808-Ljbffr