EUC Architect
Title- EUC ArchitectLocation- Dallas, TX/ Boston, MARole SummaryWe are seeking a highly skilled EUC Architect capable of designing, building, and supporting a modern end user computing environment at enterprise scale. This role requires strong hands on expertise across Intune, device management, identity, operating systems, and Azure based VDI, with proven experience delivering multi site implementations, standardization programs, and complex transitions including divestitures and mergers/acquisitions. The ideal candidate will deliver a seamless, secure, scalable EUC experience while providing exceptional customer service—including executive level support.Requirements• 12+ years of IT support or EUC engineering experience.• Proven customer service and troubleshooting skills; strong desire to exceed user expectations.• Ability to work independently while adhering to documentation and execution standards.• Comfortable supporting executive leadership.• Demonstrated experience delivering enterprise EUC implementations (multi site, large endpoint fleets) and leading EUC components of divestitures and mergers.• Strong delivery discipline: requirements gathering, solution design, pilot/rollout planning, cutover runbooks, change control, and risk/issue management.• Strong background in: o Intune administrationo Mobile Device Management (MDM)o Active Directory user management & Group Policyo Microsoft Entra ID (Azure AD)o Windows & macOS supporto Azure VDI / Virtual Desktop InfrastructurePreferred Skills• Expert understanding of the Microsoft Modern Workplace stack: o Microsoft 365, Exchange Online, Teams, OneDrive, SharePointo Windows 10/11, AD administration, Group Policies• Scripting & automation experience (PowerShell, Bash, or similar).• Expert in PC/Mac hardware diagnostics and software troubleshooting.• Deep knowledge of Azure AD / Entra ID capabilities and identity governance.• Experience with tenant to tenant migrations and transition scenarios (coexistence, identity alignment, Intune redesign/re enrollment, device/profile migration, and app re deployment).• Strong Windows engineering skills: Win32 app packaging and deployment, Autopilot/ESP optimization, update rings/feature updates, and endpoint analytics/monitoring.• Certifications: CompTIA, Microsoft, Apple, or ITIL.