Scheduling CoordinatorCaregiver

Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentBenefits/PerksFull-time hoursCompetitive WagesContinuing education programsMaking a difference in the lives of those dealing with medical illnesses and age-related complicationsCareer AdvancementFree education and training with QPath Career Pathways ProgramCompany OverviewQualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinator. Qualicare location offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.Job Summary The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Family Home Care. She/he organizes and schedules referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization's policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator.ResponsibilitiesEffectively meets the needs of each client by scheduling the client with caregiving servicesActs as an On Call caregiver as neededMonitors referral trends and anticipates increases/decreasesResponds to client/employee inquiries immediatelyEnsures all relevant information is received either in written/verbal/electronic formatAssists with tracking and validating client-related documentationAssesses client satisfactionResponds promptly to incidents/complaints/compliments, documenting completely and relaying information to Care Coordinator immediatelyQualificationsExperience in the healthcare fieldKnowledgeable in all Windows applicationsExperience with scheduling software is an added benefitStrong customer service skillsHigh attention to detailStrong problem-solving skills