Dispatcher

DispatcherZ PLUMBERZ of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team. In this role, you'll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations. Preferred candidates will have experience using HouseCall Pro, or similar service scheduling software.Key ResponsibilitiesAnswer and manage incoming customer callsSchedule and dispatch technicians based on location, availability, and job urgencyUse HouseCall Pro to manage job flow, technician calendars, and customer updatesMonitor job progress and update schedules as needed throughout the dayCommunicate clearly and effectively with both customers and team membersFollow up on scheduling changes, delays, and customer needsPreferred QualificationsExperience with HouseCall Pro or similar dispatching softwarePrior experience in a dispatching or customer coordination roleStrong organizational and time management skillsExcellent communication and problem-solving abilitiesComfortable working in a fast-paced, team-oriented environmentHigh school diploma or equivalentWhat We OfferCompetitive compensationFriendly, professional team cultureOpportunities for growth and developmentLocally owned and operated businessCompensation: $14.00 - $18.00 per hour