Data Analyst/Dashboard Developer Jobs

Data Analyst/Dashboard DeveloperLangley AFB, VA Secret clearance required must be able to obtain TS/SCI Must be Security+ certified Langley Air Force Base, VA – onsite Direct Hire The Data Analyst / Dashboard Developer builds, maintains, and continuously improves the live Performance Dashboard that serves as the authoritative source for all contract performance data. Integrate data feeds from training systems, token management platforms, help desk operations, and workflow development pipelines into a unified dashboard accessible to the Contracting Officer's Representative (COR) and ACC leadership without requiring manual reports from the Program Manager. This is not a periodic reporting role. Build a real-time performance intelligence system that enables proactive decision-making, identifies emerging risks before they become performance failures, and demonstrates mission value through documented metrics. Works directly determines whether ACC leadership trusts the data they see—or whether they question every number.Required Qualifications:3+ years of DoD or federal government data analytics and dashboard development experienceProven track record building executive-level dashboards with automated data integration from multiple source systemsExperience supporting performance-based contracts with KPI-driven QASP surveillanceFamiliarity with DoD data governance, security classification, and PII handling requirementsCompTIA Security+ (DoD 8140.03 baseline) – RequiredTechnical Proficiency:Power BI / Power Automate proficiency – Required (must have hands-on experience building dashboards with automated data refresh, calculated fields, and drill-down capabilities)Advanced proficiency with Microsoft Excel (Power Query, Power Pivot, DAX formulas, pivot tables, advanced charting)SQL query writing for data extraction and transformationExperience with DAF365 and SharePoint environments – Strongly PreferredFamiliarity with Power Automate for workflow automation and data pipeline orchestrationAnalytical Competencies:Strong statistical analysis and data visualization skillsAbility to translate complex data into executive-level narratives and actionable insightsUnderstanding of performance measurement frameworks (KPIs, OKRs, Balanced Scorecard)Experience with trend analysis, variance analysis, and predictive modelingAttention to detail in data validation and quality assuranceEssential Job Functions:Live Performance Dashboard Development & Maintenance:Build and deploy the live Performance Dashboard within 60 days of contract award on Power BI hosted on FedRAMP-authorized or DAF365 platformsIntegrate data feeds from multiple source systems including: Token and License Management System (TLMS) – token allocation, utilization, compliance status by wing and directorate Learning Management System (LMS) – training completions, assessment scores, proficiency tracking Help Desk Ticketing System – response times, resolution rates, recurring issue categories Integrated Master Schedule (IMS) – task completion, schedule performance, milestone tracking Workflow Development Pipeline – prototype status, transition timelines, ROI documentation Ensure dashboard displays all six PWS-required KPI categories: Training completions prior to access grant Token and license utilization by wing and directorate AI and RPA workflow development and transition status Help desk response and resolution rates Travel execution against approved wing visit schedules Quarterly performance trends and year-over-year comparisonsData Integration & Quality Assurance:Establish automated data pipelines from source systems to the dashboard with daily refresh cycles (or more frequent where technically feasible)Validate data accuracy through cross-referencing with source system reports and manual auditsIdentify and resolve data quality issues including missing records, duplicate entries, and classification mismatchesCoordinate with the Token/Resource Administrator, Help Desk Analysts, and Program Analyst to ensure source data integrityDocument all data transformation logic, calculation methodologies, and business rules in technical specificationsMaintain a data dictionary defining every metric, dimension, and KPI displayed on the dashboardQuarterly Performance Brief Data Packages:Generate comprehensive Quarterly Performance Brief data packages for PM and COR review 5+ business days before scheduled briefsProduce executive summary slides showing KPI trends, QASP standard compliance, and performance variance analysisDevelop drill-down appendices with wing-level breakouts, directorate comparisons, and time-series trend chartsCoordinate with the Stakeholder Engagement & KM Specialist to package metrics into governance-ready narrativesPrepare data visualizations optimized for executive audiences (clear, concise, actionable)Document all data sources, assumptions, and calculation methods for COR transparencyService Desk Trend Analysis & Training Feedback Loop:Conduct monthly service desk trend analysis identifying: Top 10 recurring issue categories requiring knowledge base articles or training updates Response and resolution time performance against QAP standards Ticket volume trends by wing, directorate, and platform Knowledge gaps indicating curriculum deficiencies Platform issues requiring vendor escalation or technical advisory engagementDeliver service desk analysis reports to the Deputy PM within 5 business days of each month close to feed the training feedback loopTrack time from knowledge gap identification to updated training deployment as a mandatory KPIMeasure knowledge base utilization impact on ticket volume reduction over timeUtilization Analytics & Resource Optimization:Analyze token and license utilization patterns to identify: Underutilized allocations suitable for reallocation High-demand wings requiring additional resource allocation Cost-sharing opportunities across participating wings Compliance gaps where users received tokens without completing trainingGenerate monthly utilization reports for the Token/Resource Administrator showing allocation efficiency and compliance statusProduce cost-per-user and cost-per-wing analytics supporting ACC budget planningForecast future resource requirements based on training completion trends and wing expansion plansAd Hoc Analysis & Decision Support:Respond to ad hoc data requests from the PM, COR, and functional leads within 2 business daysConduct root cause analysis when KPIs fall below QASP thresholds, identifying contributing factors and corrective action recommendationsSupport RAID log population with data-driven risk assessments and impact quantificationPerform comparative analyses across wings to identify best practices and adoption barriersDevelop predictive models forecasting training completion rates, token demand, and workflow development throughputSchedule and Availability:Core Hours: 0800-1700 EST, Monday-Friday), with occasional extended hours to meet mission deadlines or support operational eventsFlexibility: Occasional early morning or evening meetings to accommodate wing schedules across time zonesSurge Periods: Increased hours during major milestones, events, or exercises (with advance notice)Security Environment: Work with classified information up to Top Secret/SCI level Compliance with OPSEC, CUI handling, and classification protocols Subject to security inspections, audits, and continuous evaluation Adherence to base access, badge, and facility security requirementsPerformance Expectations:Measured against deliverable quality and timeliness:Dashboard operational within 60 days of contract award with all six PWS KPI categories integratedDaily data refresh cycles maintained with 99%+ uptime (excluding planned maintenance)Quarterly performance brief data packages delivered 5+ business days before scheduled briefs with zero data accuracy issues requiring correctionMonthly service desk trend analysis delivered within 5 business days of month closeAd hoc analysis requests completed within 2 business days of PM/COR requestData quality audits conducted quarterly with findings documented and corrective actions implemented within 10 days