VIP Team Leader

Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America’s veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you! Come & join our winning team!Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401KAll applications must be completed in entirety/Local candidates onlyTeam LeaderThe Team Leader reports directly to the Program Coordinator and is responsible for the coordination and supervision of comprehensive services delivered to veterans and their families by U.S.VETS. The main function of these programs is to assist homeless and at-risk veterans and their families to obtain and/or maintain housing.FLSA Classification: ExemptResponsibilitiesProvide guidance, direction, and supervision to direct service staff under the program to which they are assignedProvide direct supportive comprehensive case management services to homeless and at-risk veteransSupervise and/or conduct screening of veterans’ eligibility and appropriateness for the program and facilitate the intake processSupervise and/or conduct the development of individual housing plans in collaboration with Case Managers and clients to assist clients in achieving their goalsPerform case file and database (including HMIS) audits and provide corrective action to direct service staffTrack and provide program outcomes to the Program Coordinator and site management as needed and requestedAssist with compiling and submitting required reportsLead discussions and action to resolve case-specific situations regarding client progressCoordinate care with VA personnel and others on behalf of participants for eligibility documentation and mental/physical health servicesLearn and maintain knowledge of community employment agencies and procedures, along with modifications to those proceduresAssist veterans to identify education and training goals and develop plans to meet those goalsAssist veterans to identify mainstream needs and facilitate the process with appropriate service providers to meet those needsMaintain, record, and report progression of veterans through program participationAssist veterans to alleviate employment barriersPerform interventions and crisis-oriented counselingMaintain client databases and referrals for services and generate reportsEnsure accurate and timely data entry into the HMIS systemSchedule screenings and/or transportation on behalf of veterans with the treatment facilities, programs, service agencies, and other activitiesAttend and facilitate scheduled team meetings and trainingsMaintain participant confidentiality at all times and ensure proper client consent is obtained to coordinate careMaintain and submit time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashionPerform other duties as assignedAdditional Program-Specific DutiesU.S.VETS has various programs to which a Team Leader may be assigned. These additional program-specific duties are outlined as follows:For Team Leaders working with Transitional Housing Clients:Conduct unit inspections to facilitate a safe and healthy environmentFor Team Leaders working with Supportive Services for Veteran Families (SSVF) clients:Provide direct supportive comprehensive case management services to homeless and at-risk veterans and their familiesVisit facilities such as shelters, treatment programs, transitional housing, sober living programs, soup kitchens and other locations where homeless or at-risk families may congregate to publicize servicesConduct home visits to provide case management servicesEnsure proper review of Temporary Financial Assistance requests to include verifying eligibility in HMIS and with other agenciesQualificationsRequirements for all Team Leader candidatesBachelors Degree in social services field or other related field requiredTwo years of experience working with homeless and/or at-risk veterans and familiesAbility to work effectively with a diverse group of clients, staff, and community membersExcellent written and oral communication skillsLeadership and conflict management skillsValid drivers license required Must meet company insurance requirements and complete a provided driver training course Additional Requirement for Team Leaders in SSVF programs:Must have own registered and insured vehicle for client visits. Mileage reimbursement will be provided and company vehicle will be available for any transporting of clients. NON-DISCRIMINATION POLICYU.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS’ policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws and the information requested on this application will be used only for purposes consistent with those laws.Americans With Disabilities Act - Request ForREASONABLE ACCOMMODATIONIn accordance with requirements of the Americans with Disabilities Act, U.S.VETS’ policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify U.S.VETS in any of the following ways: by calling 213-542-2600, U.S. Mail, or hand deliver to U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017. Attention: Human Resources – Job Applicant Request.OUR MISSIONTo end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy.Rev. 04/18/25