Complex Claims Adjuster

About the Company: Primacy Risk Services is a leading Third Party Administrator (TPA) specializing in Commercial Trucking Auto Liability Claims. We are committed to being highly responsive to our clients, providing reliable and professional services, and fostering a culture of teamwork and innovation. Our mission is to deliver exceptional value and solutions tailored to the needs of the Transportation Sector.About the Role: As a Claims Adjuster specializing in Trucking and Commercial Auto Liability, you will play a crucial role in ensuring our clients' efficient and effective claims resolution. You will be responsible for investigating, evaluating, and negotiating claims to achieve fair and timely settlements. You will handle a manageable inventory of bodily injury, property damage, and/or physical damage claims, with an emphasis on injury and litigated files.Responsibilities:Responsible for investigating and confirming the facts of loss for automobile accidents and General Liability claims, including complex claims.Investigates all aspects of loss (coverage, liability and damages) for automobile accidents and commercial general liability claims, including complex claims.Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limits of authority.Reviews, evaluates, and negotiates moderate to complex/catastrophic injury claims including attorney-represented and litigated claims.Determines subrogation or fraud potential and handling approach for assigned claims.Handles complex and unusual exposure claims effectively by directing on-site investigations and through participation in mediations, settlement conferences, and trials. Qualifications:Bachelor's degree in a related field or equivalent work experience.Holds appropriate state adjuster licensure; may require additional licenses based on the loss locations of our clients.Proven experience as a Claims Adjuster, preferably in Trucking and Commercial Auto Liability.Strong knowledge of insurance principles, coverage, and regulations.Excellent communication and negotiation skills.Ability to work independently and as part of a collaborative team.Proficient in claims management software and Microsoft Office suite.Ability and willingness to cover our after-hours accident reporting line when needed. Physical Requirements:Works in an office and/or home-based office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.Requires the ability to verbally communicate and exchange accurate information with customers and associates on a regular basis.Requires visual acuity to read and interpret a variety of correspondence, procedures, reports, and forms via paper and electronic documents. Visual acuity is required to assess the accuracy, neatness, and thoroughness of assigned work.Requires the ability to prepare written correspondence, reports, and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.Performs substantial wrist, hand, and finger movement for continuous computer work. What We Offer:Competitive salary and benefits package.20 days of PTO per year.Opportunities for professional development and career advancement.A dynamic and supportive work environment that values responsiveness, reliability, teamwork, and innovation. Company Values:Highly Responsive: Be available and effective for our clients when they need us most.Reliable: Always deliver professional, high-quality services.Esprit de Corps: We are a highly functioning team that supports one another with loyalty and mutual respect.Pioneering: We strive to be creative in delivering value and solutions for our clients. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.