Manager at Ziggi's Coffee

Job Description Why This Role Is Different At Ziggi's Coffee, we believe great leaders shouldn't have to do it alone. This Manager role works directly with engaged, local ownership who are actively involved in supporting store operations, team development, and overall success. You'll have hands-on support, guidance, and partnership —not just expectations. If you're looking for a leadership role where you can grow, be supported, and make a real impact, this is it. Our Ideal Candidate We're looking for a strong, positive leader who wants to be: The best part of the customer's day The best part of their team's day You'll thrive here if you: Lead by example and take ownership of results Have management/leadership experience Are highly organized and dependable Communicate clearly and confidently Bring a positive, solution-oriented mindset Enjoy coaching, developing, and motivating a team Take pride in operational excellence and consistency Enjoy making coffee and handcrafted drinks for customers and leading from the floor alongside your team What You'll Do Partner closely with local owners who provide ongoing support and guidance Lead day-to-day store operations Onboard and train new team members Coach and develop staff to improve performance and retention Maintain a high-energy, positive team culture Ensure exceptional customer service, product quality, and speed of service Manage scheduling based on sales, labor targets, and staffing needs Oversee inventory, ordering, and cost control (COGS) Maintain cleanliness, organization, and full health code compliance Handle cash management, deposits, and basic reporting Schedule & Availability Full-time (30–32 hours/week) Must have flexible availability Willing to work at least 1 weekend day per week Closing shifts regularly Holidays as needed Must be reachable for operational needs (in coordination with ownership) Compensation & Benefits From $19.50/hour tips Paid training Employee discount Flexible scheduling Sick leave Colorado SecureSavings retirement plan (optional) What Success Looks Like in This Role A fully staffed, well-trained, and motivated team Consistent execution of brand standards Strong customer satisfaction and repeat business Clean, organized, and efficient store operations Hitting labor and cost targets without sacrificing service About Ziggi's Coffee Founded in 2004 in Longmont, Colorado, Ziggi's Coffee has grown from a small shop into a thriving network of drive-thru and café locations across the U.S. We're built on one simple mission: Serve a great cup of coffee with even better service. We take pride in: Supporting our communities Partnering with local vendors Creating meaningful customer connections How to Apply Apply directly here: https://tinyurl.com/ydp94md9 Work Location: In person