Engineer, Quality

Primary Function: The Quality Technician will lead the Quality Management Systems (QMS) of a USA Wood Door location. This position requires a leader and doer with a proven track record of improving product quality, implementing QMS systems, performing First Pass Yield (FPY) analysis, and driving the Cost of Poor Quality (COPQ) down. The ideal candidate has a mixture of production and quality experience with a willingness to spend significant time on the production floor performing quality-related tasks that align with the 1USAWD QMS System. This position does not have direct reports and is expected to both ‘lead and do’ quality management tasks with direct ownership of the success of the QMS. The position reports to the Plant Manager for the assigned USA Wood Door location. Key Accountabilities: Quality Management Systems (60%) Partner with Production, Supply Chain, and Sales team members to develop and improve documented processes, work instructions, and process verifications. Implement standard quality processes and documentation that align to the 1USAWD System across all production cells. Ensure compliance to stage-gate quality control processes within the production cells. Perform First Pass Yield (FPY) and continuous quality control assessments on finished products and report detailed results to leadership. Develop root cause analysis and risk mitigation using qualitative and quantitative assessments. Develop reporting tools to document, train, and mitigate quality issues by tracking patterns for the root cause, product type, and place of origin on products. Perform Quality Control (QC) training on an ongoing basis for Production, Supply Chain, and Sales team members. Ensure adherence to inbound quality control measures for purchased components and partner with Supply Chain to provide feedback to supplier partners. Manage all Corrective Action Requests with a standardized process that aligns with the 1USAWD System. Track and publish KPIs related to quality assurance for the plant. Control Cost of Poor Quality (20%) Maintain a Cost of Poor Quality (CoPQ) of