ServiceNow Technical Architect

ServiceNow Technical SkillsStrong hands-on experience with:ServiceNow SPM (Demand, Project, Portfolio, Investment Management)ServiceNow Platform Configuration, Workflows, Flow DesignerACLs, roles, approvals, and security modelReporting, dashboards, and Performance Analytics (preferred)Experience integrating ServiceNow with finance, time, HR, and DevOps systemsStrong understanding of configuration vs customization best practicesFunctional & Domain KnowledgeIT Demand Management and Portfolio GovernanceIT Financial Management, project accounting, CAPEX/OPEX conceptsRelease Management and Change GovernanceStage-gated delivery models and enterprise PMO processesExperience10+ years of ServiceNow platform experience3+ years implementing ServiceNow SPM / ITBM modulesExperience working in complex enterprise environments with governance boardsExperience supporting post go-live operations and auditsCertifications (Preferred)ServiceNow Certified System Administrator (CSA)ServiceNow Certified Implementation Specialist SPM / ITBMITIL certification (preferred)