Social Services Designee

Mala Strana Rehabilitation Center - Monarch Healthcare Management Benefits Include:UKG Wallet - get paid the next day!Free Single Medical InsuranceLoan reimbursement.Scholarship OpportunitiesPaid Time Off – Vacation Time401 (k) with annual contribution matchReferral bonusesCareer path to other positions within our growing company!Social Services DesigneeMonday - Friday, 1:00 PM - 6:00 PMPosition Summary:The Social Services Designee supports residents, families, and facility staff throughout the admission and discharge process while serving as a key liaison to community agencies and referral sources. This role manages referrals, tours, screenings, admission paperwork, and discharge planning—including arranging home health services and equipment—and provides emotional, informational, and adjustment support to residents and families. As part of the interdisciplinary care team, the Social Services Designee conducts psychosocial assessments, maintains documentation, participates in care planning, and ensures each resident's individual needs are addressed to help them achieve the highest level of functioning possible. The position also clarifies legal documents, fosters positive relationships with referral partners, and promotes a respectful, inclusive environment. Additional responsibilities include adhering to privacy regulations, participating in QAPI initiatives, maintaining accurate records, and completing ongoing training and policy updates to support regulatory compliance and quality care.Qualifications:Psychosocial Understanding : Must recognize and effectively address the emotional and psychosocial needs of residents.Core Competencies : Strong communication, organization, leadership, and management skills are essential.Preferred Experience : Background in healthcare settings such as skilled nursing facilities or assisted living communities is desirable.Interpersonal and Adaptive Skills : Must be personable, trustworthy, a strong listener, fluent in English, and able to navigate fast-paced, ambiguous environments with diverse populations.About Monarch:Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.