Administrative Assistant

Job Description CompOne Administrators, Inc.In-Person at Novi, Michigan officeADMINISTRATIVE ASSISTANTJOB SUMMARY:Organizes and prioritizes work to efficiently and effectively support the needs of the claim team and client. Works closely with client staff to obtain, provide and share information. Demonstrates initiative with a positive, proactive attitude and is driven to meet the needs of others.ESSENTIAL DUTIES & REQUIREMENTSTo perform this job successfully, an individual must be able to perform essential duties satisfactorily. The essential duties and requirements of the position including the following:Proficient use of the automated claim systemResponsible for receipt and assignment of new claimsResponsible for incoming and outgoing mail for the claims unitResponsible for managing document portal for incoming correspondence, applying appropriatenaming conventions, and assigning documents to appropriate claimCompletes claim tasks as directed by the claim supervisor and/or specialistCompletes administrative tasks as directed by the claim supervisor and/or specialistManages incoming phone calls and routes to appropriate party as necessaryMaintains spreadsheet of vendor referrals and requests to clientProvides assistance to claim audit process as necessaryOther duties as assignedQUALIFICATIONSThe requirements listed below are representative of the knowledge, skill, and/or ability required.Ability to organize and prioritize daily workStrong attention to detail and ability to cross-reference informationAbility to effectively manage multiple tasks simultaneouslyProvide exemplary customer service to the client as well as other internal and external customersExcellent computer skills with knowledge of Microsoft Office programsProfessional tone, accuracy and proofreading skills for all written correspondenceAbility to learn new processes and procedures quickly and effectivelyAbility to effectively function in a team environmentEducation and/or work experience needed to perform the essential job responsibilities.High school diplomaExperience working in a team environmentComputer Proficiency: Microsoft OfficePHYSICAL DEMANDSThe physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Lifting up to 5 lbs.Ability to work in an office environment including computer and telephone work-If necessaryMonday - Friday 8:30 am - 5:00 pm40 hours per week