Technical Support Representative

Our Location: Northampton is a college town, located along the banks of the scenic Connecticut River in Western Massachusetts. Our office is at walking distance from Smith College campus. Other colleges in the area include Amherst College, Hampshire College, Mount Holyoke College and UMass Amherst. Northampton is recognized as a top-rated town for a distinctive downtown, arts and culture, families, education, historic preservation, and outdoor activities. Our Company: OriginLab is a world-wide leading developer of data analysis and graphing software. Our products provide a comprehensive solution for scientists and engineers who need to analyze, graph, and professionally present data. We are committed to providing the best support and solutions to our customers. We strive to exceed customer expectations. Benefits: OriginLab offers the following benefits: Medical insurance Life insurance 401k Savings Plan and Company Match Disability insurance How to Apply: Interested candidates should send resume to: careers@originlab.com 4. Technical Support Representative Responsibilities Include: Provide product and licensing support to our customers by diagnosing and resolving customer inquiries in a timely manner Help QA and Development teams with product feature development and testing Requirements: Bachelor's Degree in Science or Engineering Strong desire to help customers Excellent verbal and written communication skills This position requires you to work full time from our office in Northampton, MA Interested candidates should send resume to: careers@originlab.com