Assistant Concessions Director | Raymond James Stadium

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!THE ROLEThe Assistant Director of Concessions supports the overall leadership, execution, and financial performance of all concessions operations within the venue. This role is responsible for managing day-to-day operations, driving revenue, controlling costs, and ensuring all stands deliver a consistent, high-quality guest experience. The Assistant Director works closely with Concessions Managers, Warehouse, Culinary, and Operations teams to ensure all locations are fully prepared and executed at a high level.ESSENTIAL DUTES AND RESPONSIBILITIESOperations & ExecutionSupport the planning and execution of all event-day concessions operations across the venueEnsure all stands are set, stocked, and staffed appropriately prior to gates openingMonitor in-event performance, ensuring stands remain open and operational through peak periods and event endProvide strong event-day leadership presence, troubleshooting issues and supporting stand teams in real timeLeadership & Team DevelopmentAssist in managing Concessions Managers, Supervisors, Stand Leads, and hourly staffLead pre-event meetings and communicate expectations, priorities, and service standardsCoach and develop team members, building a strong bench of future leadersReinforce accountability and ensure consistent execution across all levelsFinancial Performance & Cost ControlSupport revenue growth initiatives, including stand optimization, product mix, and upselling strategiesMonitor labor deployment to ensure alignment with budgets and operational needsPartner with Warehouse and Purchasing teams to manage inventory, reduce waste, and control COGSAssist in reviewing post-event financials, including sales, labor, and variance reportingInventory & Operational ReadinessCollaborate with Warehouse and Culinary teams to ensure accurate ordering, stocking, and product availabilityEnsure all stands meet par levels prior to events to minimize in-event call-downsSupport implementation and adherence to inventory systems and processesAssist in resolving product shortages or operational gaps quickly and effectivelyGuest Experience & Service StandardsEnsure all concessions locations deliver fast, friendly, and efficient serviceSupport initiatives to reduce wait times and improve transaction speedAddress guest concerns and service issues promptly to maintain a positive experienceDrive consistency in presentation, cleanliness, and overall stand readinessCross-Functional CollaborationPartner with IT on POS functionality, troubleshooting, and staff trainingWork with Maintenance and Facilities teams to ensure all stands are operational and compliantCollaborate with Culinary on menu execution, product quality, and new offeringsSupport NPO (Non-Profit Organization) groups to ensure understanding of processes and expectationsCOMPENSATIONCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSLocation: On Site Raymond James Stadium Tampa, FLPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.NOTE:The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.