Medical Program Manager - 2275

Medical Program Manager Medical Supplies DivisionThis is a hands-on leadership role overseeing a growing medical supplies division managing the full patient lifecycle from referral intake through long-term service and retention. You'll sit at the intersection of operations, patient care, and vendor coordination, keeping a complex workflow running smoothly while also building the systems that make it scalable. If you thrive on bringing order to moving parts and take pride in the quality of care patients receive, this role was built for you.Key ResponsibilitiesPatient Intake & ApprovalsManage incoming referrals and convert them into active patientsCoordinate equipment setup and support patient onboarding and educationDay-to-Day OperationsCoordinate across patients, vendors, and internal teams to keep processes on trackTroubleshoot issues including delays, missing information, and patient-facing challengesEnsure nothing falls through the cracks across the full service lifecyclePatient Engagement & RetentionMonitor usage and engagement, following up to maintain continuity of careSupport long-term patient retention and ongoing supply fulfillment in line with compliance requirementsProgram DevelopmentConvert loosely structured processes into clear, repeatable systemsDefine responsibilities across teams and vendors to improve efficiency and overall performanceQualificationsExperience managing operations within a healthcare, medical supplies, or related environmentStrong organizational skills with the ability to coordinate across multiple stakeholdersComfortable identifying gaps in process and taking initiative to address themClear communicator with a patient-centered mindsetInterested? Send your resume to: Yosef@bhirednyc.com