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Sr Manager Commercial Solutions Delivery Lead

The Sr. Manager, Commercial IT Solutions Delivery – Data is a hands-on technical role responsible for delivering enterprise-grade commercial data solutions across CRM, digital, analytics, and downstream platforms. This role focuses on data engineering, data integration, data quality, and governance activities that support Commercial, Patient Services, Marketing, Field teams, and other key business functions.You will modernize data infrastructure (including Databricks), orchestrate high-volume data pipelines, and ensure compliant, high-quality, secure data flows across Salesforce, Veeva, ERP, digital platforms, and analytics systems.Key Responsibilities1. Data Platform & Architecture ExecutionSupport strategy implementation and delivery for commercial data platforms including Databricks, cloud data pipelines, and CRM/omnichannel integrations.Modernize legacy data infrastructure and execute scalable, high-volume data workflows aligned with the company's digital roadmap.Work with enterprise architecture and data engineering teams to contribute to compliant, resilient end-to-end data ecosystem designs.2. Data Management & IntegrationManage ingestion, processing, transformation, and quality of data across Salesforce Life Sciences Cloud, Veeva CRM, ERP, and related systems.Design and maintain ETL/ELT frameworks, middleware, and secure/validated data transfer mechanisms at scale.Ensure data integrity, harmonization, and adherence to regulatory-aligned governance standards.3. Stakeholder & Cross-Functional PartnershipTranslate business needs into actionable data and integration solutions by partnering with Commercial Operations, Marketing, Patient Services, Field teams, Finance, and others.Collaborate with Salesforce Administrators, Developers, Business Analysts, and Product Owners to deliver high-impact commercial capabilities.Serve as a technical point of contact for data-related dependencies supporting CRM, digital engagement, and analytics programs.4. Program Execution & Delivery ExcellenceExecute end-to-end delivery of data-centric projects including requirements, architecture alignment, build, validation, deployment, and hypercare.Coordinate with vendor and consulting partners supporting commercial data platforms.Ensure data pipelines and commercial data capabilities are stable, scalable, observable, and well documented.5. Data Quality, Compliance & GovernanceImplement and maintain data quality frameworks, data lineage, monitoring, validation controls, and business rules.Support adherence to commercial data governance standards and collaborate with Compliance, Security, and QA as needed.QualificationsRequired8+ years of experience in Commercial IT, Data Engineering, or Enterprise Data Solutions delivery.Strong knowledge of ETL/ELT pipelines, integration tools, orchestration frameworks, and cloud platforms.Demonstrated ability to lead cross-functional initiatives and collaborate with business partners, technical teams, and external vendors.Experience working in regulated pharma, med device, or biotech environment Must have commercial experience PreferredHands-on experience with Databricks or similar modern cloud data platforms.Background in life sciences or biopharma commercial operations.Experience supporting digital and omnichannel data flows (e.g., SFMC, web platforms, patient services systems).

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