Fraud Detection Analyst

Job Description: Work cases making outbound calls to verify suspected fraudulent authorizationsWork chargeback and dispute cases for VISA and Mastercard programs as neededWork closely with the Fraud Analyst and Risk Manager to identify fraud patterns and resolve trendsReview FDWC casesMake outbound calls/emails to cardholder to verify authorizationsReview suspect paymentsReview active fraud patterns as neededAct as secondary to Fraud Analyst for administrationOther duties as assignedRequirements: Strong analytical, logical, and problem-solving skillsStrong verbal and written communicationsStrong organizational skillsAbility to multitask and work with minimal supervision within a team environmentAbility to maintain a high level of professionalism in a fast-paced environmentAbility to interact successfully with all members of the team in a remote environmentRemain focused on the task at hand while remaining available for assistance with additional tasks as they ariseAbility to interact in a professional manner with cardholders via phone and emailAuthorization fraud experienceDefense Edge experienceBS/BA preferredAbility to work within CorServ's footprint (AL, FL, GA, IA, KY, NE, NC, TN, TX, WI, WY)Benefits: Competitive compensation packageCompany-paid benefits package including medical, dental, and visionGenerous PTO plan401k matchAbility to work in a remote environment