Sales Development Representative
Inbound Sales Development Representative (SDR)Full TimeRemoteWho are we?ACCESS Newswire is a premier provider of communications and compliance technology solutions that are designed to help organizations tell their stories globally. Our comprehensive solutions are used by thousands of corporations around the world, all of which rely on our industry leading newswire ACCESSWIRE®, IR website architecture, virtual live events, and compliance technologies. Founded in 2006, ACCESS Newswire is a publicly traded company (NYSE: ACCS) headquartered in downtown Raleigh, NC.ACCESS Newswire is a special company comprised of people proud of their past, and excited about their future. Above all, we are defined by the character and integrity of our people. As we work to serve our valued customers, we are always mindful of the importance of advancing through our personal integrity, our shared values, and our consistent ethical and honest business conduct.We are seeking a driven Sales Development Representative to join our growing team. In this role, you will manage and qualify inbound inquiries from prospective customers who have expressed interest in our products and services. As the first point of contact, you will play a key role in understanding customer needs, ensuring timely follow-up, and supporting the sales organization through effective lead qualification and coordination.This position is ideal for individuals looking to build a strong foundation in sales and is designed as a stepping stone toward advancement into a Sales Representative role.A Day In The Life:Responds to inbound inquiries from web submissions, demo requests, events, and referrals in a timely and professional mannerLeads structured discovery conversations to understand prospect goals, requirements, timelines, and overall fit.Qualifies inbound leads based on established criteria and internal processes.Schedules meetings and coordinate seamless handoffs to Sales Representatives or senior sales team membersMaintains accurate and complete records of all prospect interactions within the CRM systemEnsures clear and consistent transitions of qualified opportunities to the sales teamConducts ongoing follow-up with inbound prospects to support progression through the early stages of the sales processCollaborates with sales, marketing, and client success teams to support pipeline growth and operational efficiency.About You:Knowledge, Skills & AbilitiesHigh level of positivity and energy to work in a quick-moving and fast changing team focused environmentHigh level of positivity, energy, and resilience to thrive in a fast-paced, team-oriented environmentStrong organizational and time-management skills with the ability to prioritize tasks, manage multiple initiatives, and meet deadlinesAbility to communicate clearly and professionally with prospects and internal teams through phone, email, and virtual meetingsComfortable learning new products, tools, and systems, including CRM platforms and sales enablement technologiesDemonstrated ability to work toward goals and contribute to team success through consistent effort and follow-throughWillingness to receive coaching, apply feedback, and continuously improve sales skills and performanceAnalytical mindset with the ability to track activities, measure results, and support improvements in key performance indicatorsCollaborative approach with a strong sense of accountability and ownership for assigned responsibilitiesEducation & ExperiencePrior experience in sales, customer service, account coordination, or a related client facing roleFamiliarity with CRM platforms such as Salesforce or HubSpotDemonstrated interest in pursuing a career as a Sales RepresentativePerks & BenefitsUnmatched growth and learning opportunitiesUnlimited PTO policy100% company paid medical coverage, with optional dental & vision benefits100% company paid Short-Term Disability, Long-Term Disability, and Life Insurance100% company paid TelemedicineEmployee Assistance Program & Health Advocate available for all employeesFlexible Spending Account (FSA) & Health Savings Account (HSA)Company discounts on social & entertainment401(k) with matchBe a part of a growing companyA culture that fosters ownership, autonomy, and continuous learningACCESS Newswire is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.