Mortgage & Commercial Loan Processor

Benefits:401(k)401(k) matchingPaid time offVision insurancePosition Summary The Mortgage & Commercial Loan Processor is responsible for processing residential mortgage and commercial loan applications from intake through closing, ensuring accuracy, completeness, and compliance with internal policies and regulatory requirements. This position supports the Vice President of Asset Development by preparing reports, maintaining data integrity, and assisting with portfolio and pipeline management. The ideal candidate will have strong attention to detail, proficiency in Excel, and the ability to manage multiple loan files in a fast-paced lending environment.Key Responsibilities Loan Processing – Mortgage & Commercial Process residential mortgage and commercial loan applications from application to closing Review loan files for completeness, accuracy, and compliance with underwriting and regulatory guidelines Collect, verify, and analyze borrower documentation, including income, assets, credit, and collateral Order and track third-party services (appraisals, title, insurance, inspections, etc.) Prepare loan files for underwriting and ensure all conditions are satisfied prior to closing Coordinate with loan officers, underwriters, title companies, and borrowers to facilitate timely closings Maintain organized and compliant loan files in accordance with internal and regulatory standardsReporting & Administrative Support Prepare and maintain regular reports for the Vice President of Asset Development, including: o Pipeline reports o Closed loan reports o Delinquency and servicing reports (as needed) o Production and performance metrics Assist in compiling data for regulatory, board, and internal reporting requirements Track loan status updates and ensure data accuracy within loan systems (e.g., NLS, Ventures, or other platforms) Support data reconciliation and file audits as requestedSystems & Data Management Enter and maintain accurate loan data in loan origination and servicing systems Utilize Excel for reporting, tracking, and data analysis, including: o Creating and maintaining spreadsheets o Data validation and reconciliation Assist with system updates, data cleanup, and file transfers as neededCompliance & Quality Control Ensure all loan files meet internal policies and regulatory requirements (SBA, CDFI, mortgage lending, etc.) Assist with file reviews and audits to ensure compliance and data accuracy Identify and escalate discrepancies or missing documentation to managementAdditional Responsibilities Perform other duties as assigned by the Vice President of Asset Development and organizational leadership QualificationsEducation & Experience Associate or bachelor’s degree in finance, Business, or related field preferred Minimum of 2–3 years of experience in mortgage and/or commercial loan processing Experience working in a financial institution, CDFI, or lending environment preferredSkills & Competencies Strong knowledge of mortgage and/or commercial loan processing procedures Proficiency in Microsoft Excel (required) Strong organizational skills and attention to detail Ability to manage multiple files and meet deadlines Excellent communication and follow-up skills Ability to work independently and collaborativelyPreferred Qualifications Experience with loan systems such as Nortridge (NLS), Ventures, or similar platforms Familiarity with SBA lending programs and compliance requirements Experience supporting reporting for management or board-level presentationsWork Environment Office-based position with standard business hours May require occasional additional hours to meet deadlines