Senior Manager eCommerce

Overview In this role you will lead Sharp’s direct-to-consumer eCommerce and marketplace growth to drive profitable online revenue and a superior customer experience. You’ll align with Digital Marketing and Sales to convert traffic into sales and optimize the transactional journey. You will shape the eCommerce roadmap, plus optimize UX, merchandising, and content across DTC and marketplaces. This is a hands-on leadership role focused on scaling a premium DTC ecommerce landscape while collaborating across functions to deliver measurable impact. Compensation / Benefitscomprehensive healthcare401k with matchemployee assistance programlife and disability insurancewellness programtraining and mentorship ResponsibilitiesOwn the P&L and growth strategy for the direct-to-consumer eCommerce platformDevelop sales, promotional, and merchandising plans aligned with brand prioritiesCollaborate with Digital Marketing to translate traffic into optimized onsite engagement and conversionsLead A/B testing and funnel optimization to improve CVR, AOV, and repeat purchasesManage presence, pricing, content, and assortment on marketplaces (Amazon, Best Buy, Walmart)Enhance digital shelf visibility, rankings, and conversions through data-driven optimizationOversee site merchandising, navigation, onboarding product catalog, and technical SEO foundationsDrive UX enhancements, mobile performance, personalization, and feature rollouts across platformsCoordinate with Creative/Brand for product storytelling and design leadershipLead end-to-end eCommerce tech roadmap, including search, reviews, payments, and personalization toolsEstablish dashboards and executive-ready reports on DTC and marketplace performanceEnsure platform compliance, data accuracy, and operational best practices across commerce channelsPartner with cross-functional teams to streamline order management and post-purchase experiencesIdentify new partnerships and technologies to elevate digital commerce capabilities Key requirementsBachelor’s degree in Business, Marketing, or related field; MBA or equivalent preferred5+ years in DTC eCommerce and marketplace management, preferably in consumer electronics or premium durable goodsProven P&L management and revenue/profit growth experienceStrong knowledge of eCommerce platforms (BigCommerce/Salesforce and plugins) and analytics toolsSolid analytical and project management skills with data-driven decision-makingExperience with retail marketplaces is preferredExcellent leadership and cross-functional communication in a fast-paced environmentcollaborative mindsetstrong communicationdata-driven decision-makingBigCommerceSalesforcemarketplace management systems