Inventory and Purchasing Specialist

Summary: This role provides direct support to the Chief Operating Officer and is responsible for maintaining all aspects of inventory and fulfillment. This role requires interfacing between the COO, Accounting, and Technicians. Regular Office Hours: Monday through Friday 8am – 5pm Key Results Area #1: Accurate Inventory Management and Fulfillmenta. Take full ownership of ordering parts as needed to maintain proper stock levels.b. Provide fulfillment and staging of products for sold estimates.c. Manage the intake of all deliveries and mail upon its arrival to our facilities.d. Review and audit stock and technician inventory.e. Manage the loaned Inventory lifecycle between SJR and Customers.f. Manage the RMA lifecycle of defective products.g. Interface with Accounting to resolve any billing/fulfillment issues. Key Results Area #2: Provide Professional Customer Service as Neededa. Connect customers to the appropriate team and technician for resolution of technical issues.b. Establish and maintain professional communication with customers.c. Reinforce S. J. Rollins culture and values in all communication with customers. Key Results Area #3: Being a Valuable Team Membera. Provide a good example of SJ Rollins culture and values.b. Be on time for work and scheduled meetings.c. Provide a good example of S. J. Rollins culture and values.d. Participate in regular team and company meetings.e. Take responsibility for personal and career development.f. Take responsibility for the training and education of less experienced team members.