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Customer Service Coordinator

Alsco Uniforms - 5616 Shell Road - Responsibilities: Respond to customer service needs in a courteous and professional manner according to policy; Make outbound and respond to inbound calls, performing tasks such as audits, upselling opportunities, problem resolution, and processing orders; Coordinate flow of information within the Service Department, maintain logs, print daily reports and arrange deliveries; Build relationships and educate customers, proactively resolve concerns with supervision; Prepare, distribute and track Welcome packets, renewals, service agreements, and reports

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