Systems Analyst 2
*ONLY Local Candidates in the South Georgia area - Savannah. Ga area*.Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area
*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
Job Description:
Imaging, deployment & technical support of laptops, desktops & peripherals to in- house & remote customers.
Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware
A+ Certification or Network+ Certification-Required (MUST UPLOAD
CERTIFICATION)
• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD
standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Submit your resume in word format.
Job Type: Contract
Pay: $30.00 per hour
Schedule:
8 hour shift
Experience:
local and network printer troubleshooting and repair: 2 years (Required)
Technical support Windows 10 PC environment: 2 years (Required)
supporting Cisco VoIP phones and Jabber client: 2 years (Required)
Setup&install computers for New Hire on/off- Boarding: 2 years (Required)
Active Directory Domain environment.: 2 years (Required)
network connectivity issues in both LAN and WAN environments: 2 years (Required)
imaging and deploying laptops: 2 years (Required)
desktop/ laptop computer hardware support: 2 years (Required)
supporting Microsoft Outlook email client: 2 years (Required)
supporting Microsoft Office 2013 or higher: 2 years (Required)
troubleshooting VPN and remote technology issues: 2 years (Required)
Bitlocker encryption,antivirus,&malware/spyware removal s/w: 2 years (Required)
License/Certification:
A+ or Network+certification MUST UPLOAD CERTIFICATION Y/N- (Required)
Work Location: In person