Clinical Care Coordinator

We are seeking a skilled Clinical Care Coordinator who will serve as the central hub for patient navigation, ensuring a seamless, high-touch experience across all imaging and care services.About The Breast Center – A new breast imaging center in West Palm Beach is redefining the standard of care through a high-touch, concierge approach focused on precision, comfort, and peace of mind. Operating outside of the insurance model, the center delivers uncompromising quality with advanced imaging technology, extended appointment times, and direct physician engagement. Every experience is designed to be personalized and seamless, from scheduling to results, ensuring patients receive thorough evaluations, rapid insights, and a level of attention rarely found in traditional settings. This is breast imaging elevated: thoughtful, discreet, and centered entirely around the individual.Key ResponsibilitiesServe as the primary point of contact for patients throughout their care journeyCoordinate breast imaging, DEXA, biopsies, and specialty referralsFacilitate same-day diagnostic workflows (mammography → ultrasound → biopsy)Facilitate all imaging appointments (CT, MRI, X-Ray, Ultrasound)Ensure all prior imaging and documentation are available before appointmentsTrack referrals, imaging, pathology, and follow-ups to ensure continuity of careProvide concierge-level patient communication, education, and emotional supportCollaborate with radiologists, surgeons, and multidisciplinary care teamsDocument in EMR and tracking systems (e.g., Elation, Excel, Ambra, Intelerad)Ideal CandidateHighly organized with strong attention to detailCompassionate, professional, and patient-focusedStrong communicator with high emotional intelligenceThrives in a high-end, service-driven environmentExcited to help build and elevate a premier women’s imaging programCompetitive Salary + performance-based incentivesHealth BenefitsPaid Time Off401k RetirementBachelor’s degree in Healthcare Administration or related field – preferred3–5+ years of care coordination or patient navigation experienceExperience in women’s health, breast imaging, or specialty care preferredPreferred ExperienceConcierge or private-pay healthcare environmentFamiliarity with EMR, PACS, and referral tracking systemsExperience supporting same-day diagnostic workflowsPhysical RequirementsPrimarily sedentary role with frequent computer and phone useAbility to move throughout the facility as neededCorporate Headquarters6050 Collier Blvd.Ste. 156Naples, FL 34114Copyright © 2025 to LifespanMDPowered by Verasoni