VP of Compliance

VP of Compliance📍 Los Angeles, CA | Relocation Supported | Hybrid/Remote 💰 $215,000 - $350,000 base + equityWhy Frame?Frame is a compliance infrastructure company powering seamless payments for complex and highly regulated industries. We enable businesses to move money with confidence by embedding compliance and payments into a single, intelligent platform. Our ambition is to become the infrastructure layer that regulated businesses rely on to operate, scale, and access services globally.At Frame, how we build matters as much as what we build. Our values shape how we work, make decisions, and support our merchants. We are headquartered in Los Angeles with a globally distributed team. We’re committed to running an inclusive and accessible hiring process, if you need any adjustments or support along the way, let us know and we’ll ensure you’re set up to succeed.The RoleWe are hiring a VP, Compliance to lead the design, build, and scale of Frame’s global compliance function.This role is responsible for embedding compliance as a core product and operational capability, ensuring Frame can safely unlock high-complexity merchants while maintaining strong relationships with sponsor banks, schemes, and regulators.You will work closely with Risk, Product, GTM, Legal, and Sponsor Bank partners to ensure compliance is not a blocker, but an enabler of growth.What will you do?Own compliance across Frame. Design scalable compliance frameworks whilst working with the risk and operation teams. This spans across AML, KYC/KYB, transaction monitoring, sanctions, and regulatory obligations.Embed compliance into product and infrastructure. Partner with Product and Engineering to translate regulatory requirements into automated systems, workflows, and decisioning logic (frameOS).Own sponsor bank and regulatory relationships. Work closely with our COO and act as the primary compliance counterpart to sponsor banks and partners, ensuring alignment on policies, controls, and new use cases.Design compliance frameworks for complex verticals. Enable growth in higher-compliance industries (e.g. fintech, gaming, gambling, financial services) by building clear policies, controls, and approval pathways.Ensure card scheme and network compliance. Maintain deep alignment with Visa/Mastercard rules, monitoring requirements, and program expectations to ensure sustainable scale.Build scalable monitoring and reporting systems. Work with operations to define metrics, dashboards, and alerting frameworks across AML and compliance to support real-time and portfolio-level oversight.Drive automation and efficiency. Identify opportunities to replace manual compliance processes with rule-based, ML, or AI-driven systems.Partner with GTM and Risk on merchant lifecycle. Feed compliance insights into pre-vetting, underwriting, and in-life monitoring to improve decisioning quality and speed.Define compliance strategy and risk appetite. Set guardrails on what Frame will and will not support, aligned with sponsor banks, schemes, and long-term brand positioning.What we Require:10+ years experience in compliance, AML, or regulatory roles within payments, fintech, or financial servicesProven experience building or scaling a compliance function from scratchDeep understanding of:AML/BSA requirementsKYC/KYB frameworksTransaction monitoring and SAR processesSanctions/OFAC screeningStrong knowledge of card scheme rules (Visa, Mastercard) and sponsor bank program requirementsExperience supporting high-compliance or regulated verticals (e.g. gaming, gambling, fintech, financial institutions). This is preferred but not mandatory.Experience working closely with product and engineering teams to embed compliance into systemsAbility to operate in high-growth, ambiguous environments and build structure where none existsStrong stakeholder management across internal teams, sponsor banks, and external partnersExcellent written and verbal communication skillsYou are someone who:Thinks of compliance as a product and growth enabler, not just a control functionEnjoys solving complex regulatory and operational problemsThrives in fast-paced, high-ownership environmentsIs comfortable with ambiguity and building from first principlesTakes ownership and moves quickly, balancing speed with integrityHas strong judgment and knows when to escalate vs automateCares deeply about quality, detail, and building scalable systemsThe Fun stuff:💰Competitive base salary🚀Equity in a VC-backed LA fintech: We believe in our employees having shared ownership in Frame🌴Unlimited holidays: We trust you to manage your time, work hard, switch off when you need to♥️Wellbeing: We prioritise health at Frame, offering a wellness budget (including dental and vision), free Equinox membership, alongside team-led activities like running and spin groups🤝Los Angeles office with daily lunch and a fully stocked snack kitchen.💻Apple tech: Access to state-of-the-art tools so you can do your best work👕Frame branded merch: Aligned with our values, choose from our High Taste Frame merch, available to all team members.🧑‍🤝‍🧑Company Offsites and Onsites: Meet your colleagues regularly and connect for high impact in-person sessions✈️Relocation package offered Life at Frame:The way we build at Frame is grounded in our values. Alongside our operating principles, they shape how we work and how we win. These aren’t just words, they are embedded in how we hire, collaborate, and give feedback.Ultimately, they’re reflected in how it feels to work here. We want our people to feel empowered, supported, and challenged, and for that to translate into how we serve our customers.Our Values:Start with Why: We ensure clarity of purpose before acting, building, or automatingBias to Action: We take ownership, move quickly, and iterate rather than waiting for perfect answersRooted in Integrity: We do the right thing with data, money, partners, and decisions, especially when no one is watchingBe Decent. Be Direct: We collaborate with respect, clarity, and care, even in disagreementThe Discerning Eye (High Taste): We care deeply about quality, detail, and craft in how things look, feel, and work