Senior End User Computing Engineer
JOB DESCRIPTION - 3 day onsite flex hybrid - 6 month contract to hire - Austin, TX/Dallas, TX/Chicago, ILInsight Global is seeking a Senior EUC/VDI Engineer support a growing financial technology company. This individual will lead and scale their AWS WorkSpaces environment, drive observability with DataDog, and provide production engineering support across identity, endpoint management, and automation. Key responsibilities include:Key ResponsibilitiesLead VDI migrations for contractors/employees into the AWS WorkSpaces environment, including onboarding, image/profile strategy, access control, and cutover supportOwn the deployment and integration of DataDog monitoring for the AWS VDI stack, including metrics, logs, traces, dashboards, SLOs, and alertingProvide L3 production engineering support across the multiple applications within the Corp. IT environmentDesign and maintain secure baseline images (Windows and Ubuntu), golden images, and automated pipelines for image updatesDevelop runbooks, documentation, and knowledge articles; train L1/L2 teams and offshore partnersParticipate in incident response, post-incident reviews, capacity planning, and on-call rotationsDrive continuous improvement: automate repetitive tasks, reduce MTTR, improve reliability and user experienceMinimum Qualifications5+ years in VDI engineering/operations with deep experience in AWS WorkSpaces (WSP/WSP2, bundles, images, directories, scaling)Strong IAM background: Microsoft Entra ID, Okta (SSO, SCIM/LDAP, MFA), AWS IAM/Identity Center (permission sets, policies).Microsoft Intune expertiseProficiency with IaC and automation: Terraform or CloudFormation, AWS Lambda (Python/Node), CI/CD, and event-driven workflows.Strong device management experienceAdvanced troubleshooting experience across OS, network, identity, and application layersSolid understanding of networking for VDIPreferred QualificationsHands-on experience deploying and tuning DataDog (agents, autodiscovery, log pipelines, dashboards, monitors)Ubuntu imaging experienceAnsible experienceCertifications: AWS SysOps/Solutions Architect, Okta Professional/Administrator, Microsoft MD-102/SC-300, Datadog Observability.Experience with profile/container solutions (FSLogix), printer/USB redirection, and GPU-enabled WorkSpaces.Knowledge of security frameworks and controls (CIS benchmarks, NIST, device compliance, conditional access).Experience with ITIL practices, service management tooling, and building actionable SLOs/SLIs.Compensation:$55/hr to $75/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.