Public Sector Customer Care Lead - Omnichannel & Sales

A leading industrial supply company in the United States is seeking a Customer Care Regional Omnichannel Representative. This role involves handling customer voice and email interactions, focusing on sales and service while mentoring team members. Candidates should have excellent customer service and communication skills, proficiency in systems like AS400, and a high school diploma. The position aims to enhance customer satisfaction through effective problem resolution and relationship building. J-18808-Ljbffr