Crew Member

Position Title: Restaurant Team MemberFranchise Organization: Sagris Enterprises ManagementReports To: Restaurant ManagerOverviewA Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.Responsibilities Include:Follow Brand standards, recipes and systemsFollow food safety standardsPrepare food and beveragesAssemble and package orders and serve to guestsUnderstand restaurant menu including limited time offers and promotions and be able to answer guest questionsMaintain a clean and organized workstationClean equipment and guest areasStocking items such as cups, lids, etc at workstationTake orders at the Drive Thru or Front Counter POS and handle payments (if applicable)Follow speed of service standardsServe and communicate with guestsMaintain a guest focused culture in the restaurantCommunicate effectively with managers and coworkersOrganize and maintain stock room and refrigerated areasEducation/Experience:* NoneKey CompetenciesWorks well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedPhysical Demands/Working Conditions:Standing on feetRepetitive motion including bending, stooping and reachingLifting objects including boxes, ice and product up to 20lbs (if applicable)Working in a small space2020 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin' franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.