ServiceNow Technical Developer

Key Responsibilities:Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.Design and configure ServiceNow modules such as ITSM (IT Service Management), ITAM (IT Asset Management), and others based on business needs.Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.Implement workflows, business rules, and automation to streamline processes and improve user experience.Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.Provide post-implementation support, troubleshooting, and maintenance of the ServiceNow platform.Create and maintain comprehensive documentation for processes, configurations, and solutions. Ensure that best practices and ITIL frameworks are followed.Assist with upgrades, patches, and new releases to ensure platform stability and enhancement of functionality.Provide training and support to end users.Certifications: Preferred credentials include ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD).Education: Bachelor’s degree in Computer Science, math, engineering, information systems, or a related field.Experience: Requires six to nine years.Requirements & Skills:Experience with Agile development methodologiesProven problem-solving and analytical abilitiesUnderstanding of development operations (DevOps)Understanding of software securityFluency in various programming languages such as JavaScript, HTML 5, CSS, and Glide scripting and SQLTraining in software engineeringKnowledge of data structures and algorithmsProficiency with ServiceNow development, such as scripting, workflows, and integrationsProven ability to create ServiceNow Business Rules, and UI PoliciesKnowledge of IT Service Management (ITSM) ImplementationExperience with Flow Designer and Service PortalDemonstrated expertise in at least two SNOW modules (e.g. ITSM, ITAM, CSM, etc.)Expertise with REST/SOAP APIsMeticulous attention to detail and strong sense of desire to deliver high-quality work productsStrong collaboration skills, including the ability to gather requirements from internal and external stakeholdersAbility to work independently and collaborate as part of a teamExcellent written and verbal communication skills