AI-Driven Customer Support Specialist

A fast-growing fintech startup is seeking a Support Specialist focused on AI-driven customer operations in Chicago. The ideal candidate will manage customer support, troubleshoot payment issues, and leverage AI tools to build scalable workflows. Responsibilities include diagnosing problems with APIs and developing documentation. They will work directly with enterprise customers, ensuring effective resolutions while using modern payment infrastructure effectively. A knowledge of fintech or transactional systems is a bonus. J-18808-Ljbffr