Senior Account Manager

About SeatedSeated is the first dynamic pricing platform for restaurants. We help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us!Role OverviewWe're seeking a Senior Account Manager to play a pivotal role in driving the success of our restaurant partners and shaping the growth of our team. As a Sr. RSM, you won't just manage accounts. You'll own strategy for high-value partners, influence revenue operations, and act as a mentor for other RSMs.This role is quota-carrying and revenue-driven, but also highly consultative: you'll work with executive-level stakeholders at our restaurant partners to uncover opportunities, deliver measurable ROI, and drive adoption of Seated's platform. You'll also partner with leadership on strategic initiatives, help refine internal processes, and set the standard for excellence on the Restaurant Success team.ResponsibilitiesOwn high-value accounts: Manage a portfolio of top-tier restaurant groups and enterprise partners, driving measurable revenue growth through upsell, adoption, and retentionStrategic revenue growth: Identify and execute against opportunities for expansion and optimization, consistently exceeding quarterly revenue quotasConsultative partnership: Act as a trusted advisor to senior stakeholders at restaurants, using data-driven insights to guide decisions and maximize valueMentorship & leadership: Support, coach, and share best practices with junior RSMs, helping raise the overall performance of the teamProcess improvement: Collaborate with leadership on scaling initiatives, refining success playbooks, and building repeatable strategies for growthCross-functional influence: Work closely with Sales, Product, and Marketing to ensure partner needs are addressed and opportunities are maximizedExecutive reporting: Deliver clear reporting and analysis on account performance, pipeline opportunities, and at-risk partners to leadershipVoice of the customer: Represent partner feedback to internal teams, helping shape product development and operational improvementsRequirements4+ years in a sales, account management, or customer success role with a strong revenue focus (hospitality/restaurant tech a plus)Proven success in quota-carrying roles with consistent achievement of sales or upsell targetsExperience managing enterprise or multi-location accounts and influencing executive-level stakeholdersStrong commercial acumen and ability to identify and execute on high-impact opportunitiesExceptional communication, negotiation, and presentation skillsDemonstrated ability to mentor or lead peers, setting the standard for execution and accountabilityA data-driven mindset: skilled at analyzing trends, spotting opportunities, and presenting insights persuasivelyPassion for the restaurant industry and helping partners grow through innovative solutionsBenefitsSalary: $90,000 - $105,000 OTE (80% base + 20%variable)Stock optionsGenerous 401(k) matchComprehensive Healthcare, Dental, and Vision plans, including virtual care optionsPre-Tax Flexible FSA, Dependent Care FSACommuter BenefitsUp to 16 weeks of paid parental leaveUnlimited PTOGympass Membership with access to thousands of gyms and studiosCiti Bike Monthly Membership$100 a month to spend at Seated restaurantsAt Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.