Product Reliability Engineer ($100k-$160k + Equity) at well-funded legal tech SaaS

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.She will pick the best candidates from Jack's network.The next step is to speak to Jack.Job TitleProduct Reliability EngineerSalary$100k-$160k + EquityCompany DescriptionWell-funded high-growth legal tech SaaSJob DescriptionAs a Product Reliability Engineer, you will own the end-to-end health of critical infrastructure used by global professional services firms. You will bridge the gap between product engineering and operations, diagnosing complex system issues, building robust observability tooling, and shipping permanent code fixes to ensure 100% uptime for high-sensitivity workflows.LocationNew York, USAWhy this role is remarkableLead reliability for a platform capturing billions in value for elite professional services firms, where system downtime is not an option.Join a rapidly scaling Series A startup backed by premier venture capital firms with revenue growth exceeding 10x in the last year.Work in a high-density talent environment alongside engineers from top-tier technology firms and quantitative trading shops in a collaborative NYC office.What You Will DoOwn incident response and root cause analysis, moving beyond reactive fixes to implement long-term system resilience across a distributed serverless stack.Build and maintain critical telemetry, dashboards, and alerting systems to proactively identify performance bottlenecks before they impact global customers.Contribute directly to the core codebase using modern languages to improve infrastructure automation, launch readiness, and production stability.The ideal candidateProfessional experience in software engineering with a focus on reliability, platform, or production-facing roles within high-sensitivity environments.Proficiency in debugging distributed systems and hands-on experience managing cloud infrastructure and serverless architectures.Strong ownership mentality with the ability to communicate technical postmortems to stakeholders and translate production signals into product improvements.Who are Jack & Jill?Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.Next stepsStep 1. Visit the job listing.Step 2. Click 'Talk to Jack', or go straight there: https://www.jackandjill.ai/jobs/product-reliability-engineer-100k-160k-equity-at-well-funded-legal-tech-saas-b90f4e10-dd62-4c17-83cb-3cbf5054e440?utm_source=linkedin&utm_medium=job_post&utm_campaign=featured_role_b90f4e10-dd62-4c17-83cb-3cbf5054e440Step 3. Talk to Jack so he can understand your experience and ambitions.Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.Step 6. If not, Jack will find you excellent alternatives. All for free.We never post fake jobsThis isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.We appreciate this can make them look a bit suspect, but there isn't much we can do about it.Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.