ASSISTANT MANAGER - AUNTIE ANNE'S

Store Operations ManagerResponsible for all aspects of the operations of the store during all hours of operations; responsible for maintaining the operating standards, implementing company policies, maximizing net operating income, and for representing our Mission and Philosophy to its guests, crew members, and community.DutiesRecruit, interview, and hire staffDirect and coordinate the activities of staffEnsure maintenance of dress code and personal appearance standards in accordance with uniform policies. Complete uniform ordering form for new hires and scan document to office to get uniforms ordered.Provide, supervise, and monitor training of all staffIn consultation with District Manager, determine personal schedule based on the requirements or the position. Required to Close Store 2 Nights per week & work Weekends.In the event of a call off and/or no-show, secure a replacement. If no replacement is found it is your duty to cover shift and make adjustments to schedule for the duration of the scheduleMonitor staffing levels and labor costs to maximize efficiency and control labor expense ratiosProvide for the accurate taking of weekly & monthly physical inventoryLead and supervise the ongoing and periodic cleaning and maintenance of all equipment and facilitiesEnsure the maintenance of all equipment and facilities in accordance with manufacturers' instructions and applicable Health, Building, and Fire CodesEnsure the prompt completion and transmission of all required paperwork, reports, etc. as directed by District Manager. (Weekly Inventory, Monthly Inventory, Harvest Donations, Schedules, Competition Results, Store Audits, etc.)Coordinate and execute all required system-wide marketing, promotions, and public relations activities directed by Marketing Teams of BrandsMaintain a good working relationship and professional attitude with mall management and staff; attend meetings and participate in similar activitiesMaintain and develop good relations with mall employeesEncourage teamwork, the building of staff morale, and the resolution of conflict through as-needed staff meetings and daily communicationStrive at all times to uphold Brand standards of product quality, customer service and cleanliness, and its philosophy towards its customers, team members, and business associates