Inside Sales Representative

Nilfisk Inc., based in Brooklyn Park, MN, is one of the world's leading floor care cleaning companies serving Fortune 500 companies in the U.S. To better serve our external customer base, Nilfisk is seeking an Inside Sales Representative that will provide phone-based support to assist and drive growth in our dealer and consumer accounts. Additional tasks could also be assigned by the Inside Sales Manager and the Sales Leadership team on an ad hoc basis if they are related to the sales process.ESSENTIAL DUTIES AND RESPONSIBILITIESThe Inside Sales Representative's primary goal is to support sales development and improve the customer experience by providing phone-based support to our dealer partners and end users across the county. The position will be focusing on gaining relationships with decision makers within the assigned accounts and to conduct strategic planning, managing any opportunities through the CRM and help increase sales revenue for each assigned location. They will help to support and fulfill the Sales Management Process, while executing inside sales campaigns that target specific industries and initiatives as determined by Sales Management. It is a virtual position, however, some time in the in Brooklyn Park, MN or Morgantown, PA may be required for training and team meetings.Primary responsibilities include but are not limited to:Sales CallsAct as primary point of contact for assigned accountsDetermine and execute regular call cadence with accounts and end usersConduct virtual product meetings and strategic business reviews with customer to explore additional revenue opportunitiesCollaborate with field sellers (RMs) as necessary to support site visits, demo needs, training, etcRecord all notes and next steps in SFDCCustomer SupportProvide pricing support on opportunitiesCheck inventory status for open opportunities and expected Purchase OrdersProvide order tracking to customersProvide marketing material support as requested by Dealer partnerProspectingDevelop and execute inside sales campaignsManage lead qualification process for all inbound leads received as prescribed by sales leadershipFollow-up on all marketing-generated leadsCalling and securing new prospect accounts as necessaryAdministrativeGenerate all customer quotes and enters all opportunities into SalesforceFacilitate and Execute the New Account Set-Up Process for all new dealers and end usersHand off overflow of administrative items to team members as necessaryMINIMUM REQUIREMENTSEDUCATION:Bachelor's or Associates degree preferredEXPERIENCE:5+ years of proven Inside Sales experience for B2B and/or B2CKNOWLEDGE & PERSONAL ATTRIBUTES:Excellent oral and written communication skillsExcellent organizational skillsStrong strategic planning skillsTeam player, able to interact with all functional areas and all organizational levelsSelf-starter, highly motivatedOpen to feedback and coachingMust exemplify and embrace Nilfisk Behaviors including:Act as One Team with One Agenda Understand Our Customers' business Act and Expect Forgiveness - don't wait for permission Try, Learn & Disrupt - The perfect plan doesn't exist Deliver on your PromiseCOMPUTER SKILLS:Proficiency in Microsoft Office Outlook, Word, PowerPoint and Excel.Proficient in SFDC, Concur and able to run and evaluate iCube reports (or similar systems with the ability to learn quickly)Capability to learn new software and systems quicklyTRAVEL:Expected annual travel at 5%Let's create a cleaner future togetherCleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength - as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.Are you ready to make a change for a cleaner future ?We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.Job applicant FAQDo you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.#J-18808-Ljbffr