Coverage & Training Specialist

Coverage & Training Specialist | Office PridePerm/contract: PermanentReports to: High ProfileAccount CoordinatorOversees: N/ALocation: Carmel andsurrounding areasLevel: EntryHours: 20-40/weekAbout Office PrideOffice Pride is a commercial cleaning service specializing in maintaining clean and healthyworkplaces. As a company, it is our mission to honor God by positively impacting people andworkplaces. We believe that God crosses our paths with people on purpose and for a purpose, andthat every interaction should reflect that belief.About the roleThe Coverage & Training Specialist serves as a support position to the High Profile AccountCoordinator. This role ensures that customers are well loved by providing coverage and/or coveragesolutions so that 100% account service is achieved, as well as ensuring that employees are well lovedby providing comprehensive and effective training so that employees feel fully comfortable on theirfirst solo day of work.ResponsibilitiesCoverage Working with the High Profile Account Coordinator to curate plans to ensure that customers are serviced 100% of the timeSpending time learning each customer site within geographical assigned area in order to be prepared for coverage situationsTraining Following 3-day training process to ensure that Account Specialists are adequately prepared for their first solo day of workTraining by the Right Hand Method for proven efficiencyTraining the Office Pride Color Coded Microfiber System to prevent crosscontaminationCleaning hours at assigned facilitiesCandidate requirementsJanitorial industry experience preferredPrior training experience preferredWeekend availabilityEvening availabilityJ-18808-Ljbffr