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Operations Lead

Infinity LabsRome, NYApril 12th, 2026
Job Title: Operations Lead Location: Rome, NY Who You Are: Managing operations is a little like driving your company carpool group in rush hour traffic... on the Friday before Memorial Day weekend... while it is pouring down rain and your windshield wipers are streaking because something is stuck under the driver-side wiper blade.There are other drivers to watch out for (is that guy eating a sandwich while talking on the cell phone and steering with his elbows?) and traffic updates to monitor so you can try to avoid a major traffic jam. And all the while, people inside the car are talking way too loudly while they fiddle with the radio and change your AC settings. Like a driver trying to navigate in challenging situations, you should have great situational awareness and laser-like focus while scanning the road ahead for potential hazards. You cannot always control what is going on inside the car or in the lanes around you, but you can anticipate problems and prepare to react when needed. Through sunny days or thunderstorms, you are always the cool hand at the wheel. The bottom line: You play a key role in the growth and prosperity of the company. You make sure everyone gets home safe and you are willing to take responsibility for the success of the journey. You understand your team and the short-term steps needed for long-term success. At times it is a thankless job, but your ability to communicate, work well with others, and keep track of a thousand small details is invaluable to the success of the team. Who We Are Infinity Labs is an innovation-driven company with world-class expertise in the defense and national security sectors. Infinity provides cutting-edge engineering technologies and solutions, including modeling, simulation, and analysis (MS&A), research and development (R&D), cyber operational technology, and training. Our extensive project portfolio covers a vast range of physical scales and applications, from materials and components to subsystems, platforms, and systems of systems. We integrate science and systems as part of our overall solutioning approach and we investigate advanced concepts and technologies with disruptive application potential. The sophistication of our work directly reflects the ingenuity and proficiency of our team. Our workforce shapes the future, and our employees are our greatest asset. What You’ll Do: You will be responsible for fostering the growth of the company’s operations at designated locations, with specific customer organizations, or in new technology domains. To do this, you will manage a portfolio of projects and contracts and build a technical execution team to meet the needs of Government and industry customers. You may have a hand in technical work to help build initial relationships and trust, with the goal of growing a high-caliber team to backfill you. You will help lead the capture of new opportunities including customer discovery, teaming discussions, and proposal writing. You will support interviews, hiring, and management of personnel that work under your portfolios. Qualifications/What You‘ll Bring: 7+ years of experience supporting DoD programs Direct experience with DoD contracting, project management, team building, and personnel management Demonstrated ability to capture new opportunities, customers, and funding Experience leading diverse teams across multiple sites Strong communication skills with the ability to communicate effectively with a wide range of people Nice to Haves: Existing relationships and understanding of Government organizations in the local market Knowledge of local, state, and federal programs to support business/job growth Physical Demands: Must be able to remain in a stationary position and work on a computer for prolonged periods This job description provides a high-level review of the responsibilities of the position. Other job-related duties or requirements may be assigned as necessary. What We offer: As a nationally recognized Great Place to Work ® and a back-to-back recipient of the Business of the Year award, we prioritize employee well-being and experience fostering a culture that values individuals. Our premier total compensation package for eligible employees includes: Comprehensive health benefits encompassing medical, dental, and vision coverage. Company-paid disability and life insurance Generous 401(k) plan with guaranteed company contribution Paid time-off options including floating holidays, personal time, parental leave, and community service opportunities. Investment in employee growth and development through tuition reimbursement and discounted tuition programs with select colleges. Dynamic and inclusive hybrid work environment that values flexibility and work-life harmony. This role allows for a combination of remote work and in-person collaboration, enabling you to thrive in a setting that suits your needs. In support of New York pay transparency laws, the estimated salary range for this position is $100,000-$160,000. Individual pay will be determined on a wide variety of job-related factors permitted by law, such as experience and training, location, licensure and certifications, skills, budgets, and market. Infinity Labs is an equal opportunity employer, including disability/vets.