Technical Program Manager - Engineering
OverviewWho we areCollaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.Who We're Looking ForAt TFS, we're building next-generation products that redefine mobility for millions of customers worldwide. We're looking for a Technical Program Manager (TPM) with strong technical depth and a bias for delivery to drive complex engineering programs across our full-stack and backend teams.This role follows the AWS-style TPM model: you're not a project tracker or a meeting scheduler. You're a technically fluent program leader who understands the systems your teams are building, can break down ambiguous problems into executable plans, manage cross-team dependencies, and drive delivery end-to-end - from concept through production. You'll partner directly with Engineering Managers, Sr Lead Engineers, Product, and platform teams to keep programs on track, surface risks early, and ensure we're shipping the right things at the right time with the right quality.Think of this as the connective tissue between strategy and execution. You own the "how" and "when" so engineering teams can focus on the "what."This position is based in Plano, TX. The selected candidate will be expected to reside within a commutable distance of this location.What you'll be doing:Own and drive the end-to-end delivery of complex, cross-team engineering programs - from scoping and planning through execution, launch, and retrospectiveBreak down large, ambiguous initiatives into well-defined milestones, workstreams, and deliverables with clear ownership and timelinesManage cross-team dependencies across backend, full-stack, front-end, platform, infrastructure, and security teams - identifying risks and resolving blockers before they become problemsPartner closely with Engineering Managers and Sr Lead Engineers to align on technical approach, sequencing, and resource allocationFacilitate technical design reviews, sprint planning, and program-level syncs - ensuring alignment without creating unnecessary process overheadDefine and maintain program roadmaps, status reporting, and delivery metrics that give leadership clear visibility into progress, risks, and tradeoffsDrive release planning and deployment coordination for complex, multi-service rollouts on AWS - understanding the blast radius and rollback strategies for serverless and distributed systemsChampion operational readiness: ensure launches include observability, runbooks, load testing, and incident response plansIdentify systemic delivery bottlenecks - process gaps, tooling friction, unclear ownership - and drive improvements that make teams fasterCommunicate program status, technical risks, and tradeoffs clearly to stakeholders at all levels, from engineers to senior leadershipSupport agile practices across teams - not as a ceremonial scrum master, but as someone who ensures the right rituals exist to keep delivery predictable and teams alignedContribute to the evolution of TFS engineering processes, tooling, and delivery cultureWhat You BringBachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience8+ years of experience in technical program management, software engineering, or a hybrid of both, with at least 3+ years in a TPM or technical delivery leadership roleStrong technical fluency - you can read architecture diagrams, understand API contracts, follow distributed system traces, and have informed conversations about system design tradeoffsWorking knowledge of serverless architectures on AWS, including:Lambda, API Gateway, DynamoDB, Step Functions, EventBridge, SQS/SNS, and S3You don't need to write the code, but you need to understand how these services compose, where they break, and what the operational implications areFamiliarity with CI/CD pipelines, deployment strategies (blue/green, canary), and release management for distributed systemsExperience managing programs that span multiple engineering teams with complex technical dependencies - you know how to map dependencies, sequence work, and keep parallel workstreams movingProven ability to operate in ambiguity: you can take a vague business objective, work with engineering and product to define scope, and turn it into a delivery planStrong understanding of agile and iterative delivery practices - you know when to apply structure and when to get out of the wayExperience with observability and operational readiness - you ensure teams aren't just shipping features, but shipping features that are production-readyExcellent written and verbal communication - you can write a crisp program status update, run a room of engineers through a dependency review, and present tradeoffs to a VPExperience with program management tooling: Jira, Confluence, or similar - you use tools to create clarity, not bureaucracyData-driven mindset - you track delivery metrics, identify patterns, and use data to drive decisions and improvementsAdded bonus if you haveMaster's degree in Computer Science, Engineering, or related fieldExperience in the financial services, banking, or insurance industryHands-on software engineering background - you've written production code and understand the realities of building and maintaining systemsExperience with Infrastructure as Code (AWS CDK, CloudFormation, Terraform) and understanding of infrastructure delivery pipelinesFamiliarity with multi-account AWS architectures, governance patterns, and cloud cost managementExperience driving platform migrations, system decompositions, or large-scale re-architecture programsExperience with GenAI integration programs (e.g., Bedrock, SageMaker, LLM orchestration) understanding the unique delivery challenges of ML/AI workloadsFamiliarity with data streaming patterns (Kinesis, MSK/Kafka) and event-driven architecture deliveryAWS certifications (Solutions Architect, Cloud Practitioner, or similar)Experience running operational reviews, incident retrospectives, or COE (Correction of Error) processesExperience defining and rolling out engineering-wide processes, mechanisms, or delivery frameworksWhat We'll BringDuring your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlightsinclude:A work environment built on teamwork, flexibility, and respectProfessional growth and development programs to help advance your career, as well as tuition reimbursementTeam Member Vehicle Purchase DiscountToyota Team Member Lease Vehicle Program (if applicable)Comprehensive health care and wellness plans for your entire familyToyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contributePaid holidays and paid time offReferral services related to prenatal services, adoption, childcare, schools, and moreTax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)Relocation Assistance (if applicable).Belonging at ToyotaOur success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.Have a question, need assistance with your application or do you require any special accommodations? Please send an email to .