SERVICE ADVISOR

Job DetailsDescriptionDuties and Responsibilities:Coordinate with field employees and management to log Fleetio incoming equipment repair needsDevelop cost estimates for repairing assets and communicate to managementTrack needed parts and labor in FleetioWork with Parts Team to order parts needed to complete repairsCommunicate all necessary information related to costs, parts, work/labor, to Technicians and managementContact appropriate employees and give updates on status of repairs, coordinate pick up when repairs are completeFinalize all Fleetio documentation in regards to repairs and work ordersEnsure all repair history is being entered into Fleetio by the TechniciansAssist with out state repairs of equipment and vehiclesReceive requests for preparing equipment to be sold and generate work ordersSafety training as required by positionPaperwork filing and maintenance as neededEssential Education And QualificationsMechanical knowledge which includes knowledge of construction equipment and vehiclesMust have the ability to work and communicate effectively with employees and customersAbility to use computer software applications such as Microsoft OfficePhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Sit or stand at a desk/computer for extended periods of timeFocusing on a computer screen for up to several hours at a timeRequires endurance to stand, stoop, bend and work on and under equipmentWage range: $30-$38/hrBenefits offered to eligible employees include medical, dental, vision, and supplemental life insurance, along with Paid Time Off, paid Holidays, traditional and ROTH 401(k) options with company match, employee stock purchase plan, education assistance program, employee assistance program, training and development opportunities, Telecommunications Industry Registered Apprenticeship Program, and a Commercial Driver’s License obtainment program.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and may be subject to background check.