Small and Large Custodial Equipment Service Technician

Americhem International-Pennsylvania's leading distributor of janitorial supplies, cleaning equipment, industrial packaging, commercial laundry chemicals, office supplies, and bulk chemicals-is seeking an experienced Field Service Technician to join our team. This role is based in our Maryland & West Virginia market and is responsible for installing, repairing, and maintaining commercial cleaning equipment at customer locations.The ideal candidate is reliable, customer-focused, and an excellent communicator. We are looking for someone with a strong service mindset and a commitment to helping Americhem remain our customers' Partner in Clean.ResponsibilitiesClient Support* Perform on-site diagnostics, testing, and service on customer equipment and circuits* Troubleshoot issues and resolve service requests promptly* Ensure systems operate efficiently and error-free* Maintain positive customer relationships and follow all company service standardsEquipment & Service* Troubleshoot equipment issues and complete work orders* Provide quotes for repair work and recommend equipment upgrades when appropriate* Assist customers with equipment and parts inventory needsShop & Vehicle Maintenance* Maintain cleanliness and organization of the service shop* Ensure service vehicles are clean, stocked, and maintainedDispenser Installations* Install chemical dispensing systems and related equipment for customer accountsRequirements* High school diploma or GED required (Bachelor's degree or factory certification preferred)* Strong communication and customer service skills* Ability to manage workflow efficiently and independently* Ability to lift up to 55 pounds* Strong mechanical aptitude and problem-solving skills* Proficiency with computers, including Microsoft Office* Knowledge of general safety requirementsAbout AmerichemAmerichem is a wholesale facility supply company dedicated to helping organizations maintain cleaner, healthier, and more efficient facilities.We offer a competitive and comprehensive benefits package, including:* Medical, dental, and vision insurance* Company-paid life insurance* 401(k) plan with company match* Additional voluntary benefits* Generous Paid Time Off and paid holidaysAmerichem is proud to offer a team-oriented, supportive, and fun work environment.Interested? Apply Today!We look forward to receiving your resume and salary requirements through the Apply button.