Servicenow Developer

Job Role: ServiceNow developer Duration: Long TermLocation: Washington, DC, USA (Hybrid)Analyze, design, develop, apply, and support complex enterprise projects.Evaluate customer requirements and provide effective solutions.Interface with other offices, consult with and inform user departments on system requirements, and resolve problems and operating difficulties for current and future enhancements to WMATA's systems.Participate in problem resolution related to system design and review.Recommend approval of functional and technical design documents and enactment of systems, program enhancements, and updates of applications.Analyze and evaluate system changes to determine feasibility, alternative solutions, and backup procedures.Work on the development of new systems, upgrades, and enhancements to existing systems, and ensure systems are compliant with approved standards.Perform platform administration duties, including patching, performance tuning, performance monitoring, and AD integration on both Windows and Linux platforms, as well as cloud environments (Azure, AWS, SGP).Implement CI/CD technologies using tools such as Bamboo, Git, Octopus, Docker, PowerShell (Sh), and Kubern.Implement application logging and monitoringMinimum Requirements:Four (4) to seven (7) years of relevant experience in web application development with two (2) years of experience in dev ops developmentProficiency in ServiceNow developing front‑end Web applications.Proficiency with relevant back‑end programming languages, programming frameworks and tools, databases, and development platforms, including C#, .NET Core, NUnit, AWS, Azure, and SQL/Oracle.Proficiency with software development and project management methodologies.Knowledge of the methods, tools, and techniques used to evaluate, select, develop, test, integrate, and troubleshoot systems software and hardware of all types.Demonstrated progressive responsibility with diversified technical‑level information systems and data processing management.Knowledge of multi‑tiered applications such as Web services, APIs, clustered environments, database servers, application servers, and report servers.Proven experience working in an Agile software development environment, including experience with JIRA, Confluence, and GIT.Preferred Requirements:Master's degree in computer science or a related IT field