Café Lead

CAFÉ LEADJOB SUMMARYThe Café Lead is primarily responsible for overseeing the SHIFT responsibilities of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency while maintaining a friendly demeanor with guests and supporting the Team.RESPONSIBILITIESSupport the proper execution of all processes, systems, and standardsEnsure all deliveries are received correctly and logged in the event the Café Manager is not present at the time of deliveryMaintain storage, and rotation to minimize wastageManage the Café Team, ensuring they always work to the expected standardsAdhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictateTrain Café Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard requiredSet a high standard and good example for the Café Team regarding punctuality, attendance, and attitude; ensure these standards are maintained at all timesSet a high standard and good example for the Café Team regarding cleanliness and hygiene, including a regular deep clean scheduleMaintain well-organized and easy-to-access Café and storage areasHandle guest concerns regarding the Café in absence of the Café ManagerParticipate in regular staff meetings and training as and when requiredQUALIFICATIONSMinimum of High School Diploma or equivalent required, some College preferredMinimum of six (6) months to one (1) year of prior food and beverage experience (Quick Service and/or restaurant experience)One (1) year of leadership experience preferredMust have a current ServSafe or similar food handling certification, or be willing to get one within the first 30 days of employmentADDITIONAL REQUIREMENTSAbility to lead, motivate and empower Team MembersAbility to align Team Members with Urban Air culture by balancing seriousness and having funWillingness to take initiativeExcellent interpersonal and communication skillsAbility to recognize problems and problem-solveAbility to set goals and convert plans into actionAbility to see patterns in performance and strategize solutionsExercise good judgment in decision-makingAbility to be open to feedback and self-improvementAbility and willingness to hold oneself accountable for high personal standards of conduct and professionalismServe as a role model by demonstrating and upholding Urban Air policies and standardsPHYSICAL REQUIREMENTSWork days, nights, and/or weekends as requiredWork in noisy, fast-paced environment with distracting conditionsMove about facility and stand for long periods of timeLift and carry up to 30 lbs.If this is you, apply now!The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.ABOUT URBAN AIR ADVENTURE PARKSUrban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.Urban Air Plantation is an equal opportunity employer.