Universal Banker
Occupations:
TellersNew Accounts ClerksCustomer Service RepresentativesCashiersFinancial Clerks, All OtherIndustries:
Postal ServiceDepository Credit IntermediationNondepository Credit IntermediationAccounting, Tax Preparation, Bookkeeping, and Payroll ServicesEmployment ServicesUniversal BankerThe Universal Banker is responsible for providing exceptional customer service by performing teller transactions, opening and maintaining consumer accounts, and identifying customer needs to recommend appropriate banking products and services. This position supports the bank's mission by delivering a consistent, relationship focused banking experience while adhering to all policies, procedures, and regulatory requirements.The Universal Banker is assigned to the Grand Ledge office as their home location and will float to other offices as business needs require.Essential Functions:Must be able to perform the essential functions of this position with or without reasonable accommodation.Requires the ability to handle cash, stand for extended periods, and engage with customers throughout the workday.Qualifications:Education: High school diploma or equivalent, some additional education in banking and/or financial planning would be helpful.Skills: Strong communication and relationship building skills. Ability to balance transactional accuracy with sales and service conversations. Flexibility and teamwork mindset. Compliance focused with strong attention to detail.Experience: Previous customer service or banking experience preferred.Who We AreDart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.We offer:Medical BenefitsDentalVision401(K) Employee Stock Ownership PlanPaid vacation & sick timeFlexible schedulingEmployee Assistance ProgramDart Bank UniversityDart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.