Senior Team Lead - Merchant Services
Location:250 E John Carpenter Frwy, Irving, TX 75062 - Hybrid (must be in the office Tuesday, Wednesday, and Thursday)Anticipated Duration: 3 Months with a possible contract extension based on performance.Pay Rate: $26.12/hrShift: Weekdays + Business Standard Hours - Full-time: 8 hoursJob Description:Our client, a Fortune 500 company, is seeking a dependable Lead Assigner for their Merchant Services team. The ideal candidate will have strong experience in Microsoft Excel, strong analytics skills, and a solid understanding of Salesforce.Key Responsibilities:Assign leads through Boarding Through Dynamics (BTD) to the appropriate sales teams/agents.Generate and manage daily Excel reports to track lead assignments and performance metrics.Facilitate communication among sales agents via a dedicated group chat on Microsoft Teams.Maintain clear and effective verbal and written communication with team members.Requirements:Proficiency in Microsoft Excel.Strong analytics skills.Familiarity with Salesforce is a plus.Strong communication skills, both verbal and written.Ability to work independently and as part of a team.EEO/AA Employer/Vet/Disabled.The Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfWe also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#8824]]>